ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2020-12-08

No Answers

"Waiting 21 days to receive order. When contacted customer service was told same information as tracking. No assistance to help resolve issue."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-08

The Perfect fit

"Very happy with the quality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-08

"Order arrived earlier than scheduled - nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-12-08

I’ve ordered **** twice from here -And they either gets holes in them or lace starts coming off -Not even worn twice

"Bad ****-I’ve ordered twice and they gets holes or something every time"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-12-08

My go to covid shop

"I love all the at home clothes from Soma. The website is worrisome because if I’m already signed in when I finish shopping. I have to sign out then in again to be sent to PayPal. Or check out as a guest. I did this a few times and may have not gotten my reward points. The rewards are timed and the shopper has to bring them forward when they check out. Nothing is automatic. So I missed some of my discounts, though I’ve spent $500 at least in the last three months. At least. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-08

Love it❣️

"Honestly I’m I loving the bra! Every bra that I purchase never fits me right the cup on the top is always big as if I don’t have enough breast to put into it! This bra fits perfect yay❣️"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-12-08

Quality is dropping

"I am glad to have found these bras, but I feel like the overall quality of Soma is dropping. Several items I have ordered by recently have ripped or torn."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-08

Love these!

"Very pretty and soft pajamas!"


Verified
5/5

2020-12-07

Great customer service!

"Shipped a small item to me from Fayette Mall, Lexington, Ky rather than requiring me to drive 25 miles. We’re very nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-12-07

Totally happy

"Love my purchases from Soma. I can’t wait for Covid to slow down so that I can feel safe to shop in the store. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-12-07

Soma nightgowns are fantastic!

"I wore this brand years ago and found Soma in my area last year. I purchased many and they are extremely comfortable and launder well. Due to pandemic, I wear one every day and another one at night. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-12-07

LOVE ITS PJ's

"Love the Cool Nights collections, summer and winter. Product is well made, very comfortable, washes and dries nicely, colorful patterns , as well as giving one choices in top and pant styles. I particularly like being able to purchase a different size in pants and top. Delivery has always been timely. The personnel have always been very helpful when I've needed it. They are rather pricey so I have to wait for the sales and feel like they are worth every penny I spend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-12-07

Waiting for respnse

"I returned a few items through the mail almost 2 weeks ago but have not heard back or received any email saying my charge was credited. Nobody from customer service has returned my email..."


Verified
5/5

2020-12-07

Extraordinary

"As usual, I had no problems and I loved the merchandise I purchased. Free shipping, quality and cost of product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-07

Knowledgeable, kind and helpful

"Quick, efficient and friendly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process