"This nighty is my new favorite. Perfect for the nice cool nights and cold winter nights with leggings. "
"Well stocked store with knowledgeable staff. I’ve never had a bad experience there. "
"My orders take way too long to arrive. I'll order elsewhere next time. You should offer 2-3 day free shipping for your returning "valued" customers like all the other sites I buy from. It's reason enough to say goodbye to Soma. 10-12 day shipping is UNACCEPTABLE."
"Placed an order on 11/14/20. It has been "in transit arriving late" since 11/23/20. They say no way to track it. Place a different order on 11/30/20. Hasn't been shipped yet. Placed another order 12/7/20, in case the first order never makes it. None of the items I ordered on the 11/14/20 order were in stock anymore. Ordered two sets of pajamas, and found out today that one of the sets is out of stock and they don't know when it will be in. I ordered pj's for a friend for her 60th birthday, which was 11/28. Still have no gift to give her. It's just so disheartening that they aren't doing a better job than they are. I'm worried that I will not get any of my orders in time for Christmas. Was told by customer service rep that I could choose expedited shipping and it was not available. I filled out a complaint with the USPS as they are listed as delivery company. Have heard nothing from them I'm so screwed!!! "
"Love the product but the shipping did take a little longer than I anticipated."
"Loved it ! Can only recommend"
"Would have bought much more - but so much out of stock in many different sizes..."
"Shopping was easy but had to return because **** looked too small when I held them up. I returned them last week but haven’t gotten an update that they were received or in the process of being exchanged. Would love an acknowledgment email. "
"I ordered a long robe! It’s exactly what I wanted! I’ve been looking for a long while for a thin, soft, Long robe! "
"Very easy n helpful. Plan to return "
"Good quality and cute products. "
"Last month I ordered these great **** online, first time from Soma. They cost more than I’m used to paying, but the offer was: Buy 3 and get 5 (with 2 free). I couldn’t resist.
And they are the best. The problem is that Soma never sent the 2 bonus **** they offered. If and when they do, I will gladly update to a 5 star rating.
False advertising is what I’m fighting by giving a 3 star review instead of the 5 stars this product merits. "
"Ordering was perfect but not happy with product. After talking with someone I thought I would have the perfect **** but the fabric is too thin and has not cotton liner. "
"I ordered pajamas at full price. A few days later they were $20 off. I voiced m disappointment and Soma credited me $20. I am very impressed with their customer service."
"Order has been lost and I was able to reorder at the sale price"