"Excellent product and reasonable price
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"I ordered a set of pajamas and received the top and no bottoms. I figured when I contacted the company they would make it right. Well that hasn't happened. No response. Makes me think they got their money and don't care. "
"My order has taken over a month to be shipped. I understand that there are delays but this is by far the longest it's taken any retailer i've ordered from. Soma also said that they wouldn't charge my credit card until my order shipped but the charged by card 1-2 weeks ago and my order still hasn't shipped. "
"As of today 12/30/2020 I still have not received! It was a Christmas present for my wife. I have shopped your store in lakeland for several years and this was the first time I ever ordered on line."
"Very late with a receipt for all the items bought yet items were missing. I had to call that said they didn’t have the size anymore, I had to ask to get a refund. "
"Ehh, not bad... I would definitely buy again "
"Still haven’t received my order or any updates on when my order even shipping. All I got was an order confirmation the day I ordered 12/9 and haven’t received anything but surveys since. It’s 12/30 now. "
"The representative handled my issues with a lost delivery quickly and very courteously. Really appreciate the great experience."
"My wife is 4”6’ tall and the robe is perfect. She says it is very plush and feels cuddly in it."
"Still haven’t received my order from 12/10. May want to use a shipping company other than the post office."
"Order unfulfilled, notified two weeks after I ordered item. "
"Great products arrived quickly exactly as ordered"
"I placed an order for a Christmas gift immediately upon receiving an email from Soma. The website indicated the item was in stock and my order was processed. I ordered two additional items with the Christmas gift. When my order was delivered, the Christmas gift was missing. I called customer service and held for over 20 minutes only to be told they had canceled my Christmas gift order. They did not communicate this cancellation with me at all; they just canceled it because they said it was out of stock. Well it wasn’t out of stock when I ordered it and they simply left me with no Christmas gift a couple of days before Christmas. I have placed a lot of orders over the years with Soma and Chico’s. I emailed them about problem/issue and received no response at all. I will not order from them again and do not recommend anyone else order from them either. "
"I ordered two robes and only received one. I have received no communication from them as to what happen with the other one-Since they were Christmas presents this was more than disappointing"
"Excellent product. The service is great as well. "