"Arrived right on time - everything perfect"
"I never received my order "
"After 3 weeks, still waiting for delivery on pajamas. Never again!"
"The customer service was excellent, even though we showed up right at closing time, they were happy to help us with fitting. The products are quality, and we couldn’t be more pleased with the whole experience."
"I love my new bathrobe, it is high quality, very soft and comfortable. The sale price made it well worth the purchase. "
"Ordered two separate Christmas gifts online for delivery to two different states. Items ordered were delivered as ordered and on time!"
"Ordered Christmas present which was in stock, over 3 weeks before Christmas. It was delivered 3 days after. This alone wouldn't have been too bad, but I sent customer service inquiries regarding an estimated delivery date and I never got a response. Your products are excellent but in this instance you failed in the worst way."
"Very comfy! Excellent!!!!"
"I love soma sleep wear. Very nice fabric "
"I'll never return poor customer service"
"Bought two items for my sweetheart for Christmas, and NOTHING EVER ARRIVED. It is now December 30th, and i do not think New Year's Eve will be a positive experience for me. I have received no messaging from Soma on what happened or is happening and do not feel it is my problem to chase them to get them to do what they should do; namely follow-up to be sure customers get their stuff."
"Great clothing and prompt service."
"Ordered on 12/9 in stock item. Delivered 12/29"
"Order was placed first part of December. Received the top and the pajama set on 2 different dates. Still have not received the bottoms to complete the one set, and have heard nothing about it. Could someone please tell me where they are?"
"Ordered my wife's Christmas on line. The web page was easy to use and the information about sizes was helpful. The items arrived on time and were exactly as described. The quality is what I expected from Soma. We have a store nearby so if adjustments were needed (they were not), it would be simple since Soma will accept online orderd at their stores."