"I ordered my Kylo Ren Light Saber on this site. No where on the page did it say it was under pre order at the time of the order. They then said it will be on my door step in early June. It's been over a month since then and still no word on shipping or order details. I had to email them 4 times before I got a repose and all they said was that I would get tracking info in one day. Three days later nothing has appeared so I emailed them again twice. It was well over a week before I got a response. He then said he would ship the saber yesterday and I would have tracking by the end of the day. I still have no tracking info and now I'm trying to email him for a refund and moire than likely wont hear from him in a week. By far the worst customer service I've experienced and would never recommend this site to anyone I know. You are honestly better off buying the things they sell off of Amazon."

"This is a great company if you prefer doing business with someone who likes to take you for your money. I pre ordered a product And was told it would arrive Before December. And it did not. According to their own Policies I could reauest a refund at any time, so I did. I have Sent Multiple emails requesting a refund and have been told that they will refund me immediately. I still have not yet received a refund or the product and it is February of the next year."

"By far the WORST experience I've ever had involving online purchases. I strongly suggest looking else where. I ordered an 'In stock' 16" Skyrim Dragon born statue. Paid for the 2-3 days shipping, a week later sent an email wondering where my item was. Received an email stating 'Oh sorry the item was out of stock, I had to order more. It will be shipped tomorrow' Didn't stop them from taking the 312 bucks though. So i waited...another week goes by. Nothing. Check my email and they sent me one saying it was JUST NOW shipped. 2 weeks after they took the money for it. No, I'd recommend you shop else where...ridiculous."

"This is a real store for sure, and not a scammer. However, communication could have been better. I preordered the ThreeA Noisyboy figure from them back in Jan 2014. I will only be charged with the item is shipped. I received an email on July 1, 2014 and was charged the full price. Heard nothing since then and didn't see the product. since I was travelling internationally, I had forgotten to follow up with this order. I did preorder another Noisyboy from another retailer for my nephew. Received the item for another retailer early August. Then I remembered about my order from this retailer. Sent an email and received the reply that it shall be shipped. Shipping was slow, took a week, but that was FedEx. The packaging was impressive. Basically, he shipped the item with the original shipping box that came with the manufacturer. I have dealt with other only toy retailers and all of them will ship will another bigger box. This is because there are some collectors who are very picky about their products and even want the original manufacturer shipping box to be in tact. I personally don't care for the original manufacturer's shipping box, but it's just that comparing to other retailers, this is less than impressive.

Not satisfied with the following:
Was charged way too early.
Lack of communication (should at least have contacted me and advice item will come one month later)
Packaging (did not double box like all other toy retailers)
Three stars overall."

"Pre-ordered Harley Quinn Black and white months in advanced piror to release.

When the item was actually released, they didn't send me the item and they also sent me absolutely no word about it until I emailed them. I was then told that the item was "heavily allocated" and that they will just simply cancel my order? What is the point of pre-ordering especially when no word was given that item may not be available?

Do NOT preorder from these guys."

"I had a great transaction with Specfictionshop.com.

I ordered the sold-out Sideshow Collectibles Batman Exclusive Premium Format statue and I was extremely pleased with the transaction.

Todd from Specfictionshop.com was great to deal with and kept me update with the status of my order.

Overall a great shopping experience"

"Polite and professional seller that offered me a great deal on my purchase of a PCS figurine. Customer service was top-notch, responses to my queries were prompt and highly useful, and despite the issues specfiction had with receiving the collector's piece, I was thoroughly satisfied with my buying experience. Highly recommended if you want quality items at a bargain price!"

"pre-ordered from this "online store" on Sept.15 2013, completed payment weeks before item shipped. Now its Dec.29 2013 $270 gone no answers to emails or online store. Purchase at your own risk"

"Item received as described and at a reasonable price. Took about a week to ship though."

"luv the venom bust!! good comm!! lightening fast ship!! very well packed!! great deal!! excellent seller!! 5 stars all the way!!"

"I was really happy to see that this site, [Speculative Fiction] had a particular figure in stock, and in my opinion at a good price. Less than a couple of hours, I had gotten a personal email from the gentleman that opened the site. You often don't get that interaction, but at the same time it was appreciated. My online purchasing experience with this site is/was excellent. I got my purchase very fast and in great condition. I will definitely return for future purchases with [Speculative Fiction]."