"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Your representative walked me through everything and was very patient with me!"
"It is good idea ,I bought one"
"Other than the continuous log in emails everything was great. "
"Our cat was accidentally shut up in a room. She tore up the carpet trying to get out. The repairman was in and out in very little time. It looks as good as new. "
"Was exactly as advertised. Speedy and complete replacement of damaged Galaxy S9 with a new Galaxy S24."
"Thanks so much for the prompt service and quick turnaround! So appreciated. My iPad keyboard & case wasn’t working as the case itself had problems. Allstate replaced the case with a new one and thoroughly tested everything before returning. Thank You!"
"Do not like the phone they sent me. I would like to replace it but not sure who to call."
"Evening was great. The process was quick and easy."
"The website made it a breeze to file a claim, with a free prepaid fedex shipping label and an almost immediate response with an e gift card to purchase a new product. I’m impressed!"
"EVERY PART OF GETTING THE VR FIX WENT VERY WELL THANKS"
"Everyone that came to my house was professional, explained everything thoroughly and were friendly. When the fridge wasn't able to be fixed, I was refunded my money with no problems. Would buy a warranty from allstate again. "
" Resolution was swift and easy thankyou "
"Allstate was unable to get the replacement parts that I needed for my Hoover, so they reimbursed the total price I paid for it. So now I have a nonfunctioning vacuum and am not out any bucks. It would have been nice to have the vacuum cleaner repaired. But it was a good deal."
"Fast and easy everything was great "
"I have been trying to get email to send my sons switch lite in for repair and every time I call in I never receive email! "
A rep from Allstate Protection Plans, Reviewer3946019936, has responded:
“Hello Reviewer687360178,
We apologize for any frustration caused by your recent claim.
SquareTrade does our best to provide prompt and hassle-free service to our customers. For Mail-In repairs, we guarantee a 2-5 business day repair from the day your device is received. While the shipping time is excluded from the estimated time frame, we use express shipping labels to ensure our customers receive their devices back as soon as possible. We understand that this has not been your experience.
At this time, one of our specialists has reached out to you to address this matter and to provide additional support.
Thank you,
RS”