"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"They didn't help me resolve my issue that I am having with my tv just gave me steps to take as if I didn't already tried this before contacting them"
"Nicely done and great process, simple and smooth"
"Device stopped working, made the call, followed the steps and got it back soon after."
"The experience was very confusing. I was transfered many times. Once it was approved I had problems with the Fitbit company, still working to correct"
"awesome service and very fair for all parties
best warranty ever
"
"Your representative was extremely helpful and I was able to register and process my claim. "
"My wife and I purchased the plan and ended up, needing to file a claim because our glasses scratched right in the field of vision. When we open the claim, it took a few minutes to complete a form and to get a response. We received a refund with no questions asked. we were extremely pleased with the process which was fast and easy. "
"My issues were resolved thank you."
"Allstate services are the best."
"I was very adamant about what I needed in the type of replacement I needed. We couldn’t reach an agreement, but they mailed me out a check for the same amount of my TV was worth. I’m very glad I got the protection plan. They were very nice to me. They were very communicative and great. Great stuff. "
"The representative was very helpful "
"Very easy to file a claim. Was approved very quickly so I was able to replace my microwave the next day."
"they took good care of me, I got my product right away"
"I was amazed at how soon I got my new phone"
"Quickly reviewed the problems and resolved the situation. "
A rep from Allstate Protection Plans, Reviewer2582780679, has responded:
“Hello Shay1993,
We apologize for any frustration surrounding your claim.
SquareTrade does our best to provide a smooth claim experience and eliminate any issues that can cause a delay since we strive to provide an expeditious and hassle-free service. We give our specialists extensive training and coaching in order to ensure we provide courteous and knowledgeable claim assistance. We may ask for you to reach us at our customer service line since certain steps cannot be completed via chat or email. We are sorry for the frustration caused by this.
We understand the frustration that can come from this. However, we were happy to speak with you and come to an amicable resolution for your claim. We hope to provide a better experience in the future.
Thank you,
LS.”