"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Easy claim process, fast equipment return"
"It was easy and fast. Thank you"
"No one could resolved my problem, I was directed to the manufacturer company because my item still have a warranty and the manufacture never answer. Nobody was in the booth. The call was not pick up or answered by any representative. It was frustrating."
"I insured a phone that I bought online. The Allstate policy covered 2 years. Recently the touch screen quit working. I was able to take my phone to a local repair site and got my phone fixed. I only had to send the receipt and I was reimbursed the entire amt. "
"Wonderful customer service "
"EASY TO USE AND CUSTOMER SERVICE RESPONSE WAS QUICK AND HELPFUL"
"I paid for this service at my local Wal Mart. My watch battery died. I submitted a claim and got a new one. It was so easy to check the status and get it repaired. In and out. Loved it. "
"They was quick to get me my tv and was helpful "
"My old phone stopped handling data & the date went bonkers. We tried a new battery, but the phone disintegrated. Much to my surprise, with great ease, my phone was replaced with a much better one! I am so happy!"
"My only complaint is not being able to speak to a real person and having to do this online. Otherwise everything was fine, overnight delivery would have been nice also."
"My TV stopped working. I called Allstate. Out of the three calls, the first and third call was difficult to understand the ladies on the phone. The second call, the gentleman was very clear, after a couple of tries to fix and possibility replace the TV… the TV was unrepairable. I was surprised and pleased, I got a full refund on my TV. My extended warranty was the BEST!!"
"Not complicated and quick"
"My sound system stopped playing. So I purchased another system same brand as TV. Figured it would be easy. Not, troubleshooting with TV manufacture, Roku, and then Allstate protection plan to find out that my input for HDMI /eARC was not working. The fix….a new TV and will get in 7-10 business days. So glad I purchased the extended warranty."
"I was sent a phone that used to be someone else`s when I delete emails the return 2 seconds later"
"My computer is like new. It was a fast turnaround from the time I sent it to Allstate to the time I received it back."
A rep from Allstate Protection Plans, Reviewer1530533754, has responded:
“Hello Reviewer4021177819,
We apologize for any frustration surrounding your claim.
SquareTrade protection plans are extended plans designed to provide peace of mind by protecting against mechanical and electrical failures when the manufacturer's warranty has expired, or the manufacturer cannot assist during their warranty period. In the event the manufacturer does not provide service, SquareTrade can reevaluate the case to see how we can take care of the customer's issue.
At this time, we have reached out to you to provide additional assistance and support.
Thank you,
RR”