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Product & services pricing
3.95/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.90/5
Customer service:
3.78/5
Return/Replacement policy:
3.89/5
Featured Review


Verified
5/5

2024-09-16

Great customer service

"I had to send my Fitbit in for repair 2 times within 2 weeks. The first time I got it back the same issue was going on. The second time I got it back it worked perfectly. Each time I contacted customer service they were very professional and took my claim seriously. Very satisfied with the protection plan and the amount of time it takes for repairs."

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Verified
5/5

2024-09-16

Gift Card Warranty

"Simply being able to receive a gift card to replace my product under warranty is awesome"

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Verified
5/5

2024-09-16

"Easy, professional and quick!"

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Verified
5/5

2024-09-16

My computer

"Was really good and fast with fixing the computer. "

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Verified
5/5

2024-09-16

"Excelente servicio y atención!
Sin ningún contratiempo, todo el trámite se concluyó satisfactoriamente!
"

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Verified
5/5

2024-09-16

Worth the $$

"Everything about the claim went perfectly well. I was very pleasantly surprised how easy it was. A++ experience"

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Verified
5/5

2024-09-16

Went well

"Everything went well. Easy "

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Verified
5/5

2024-09-16

My broken TV

"When I called this company to tell them that my TV had quit, they asked for some information and then did some diagnostics on the TV. They discovered that it was broken and would not come back on. They immediately took care of the cost of the TV. They wanted to replace it but I had already gone and bought another one. So they gave me the money that I paid for it. They gave me the money back in a Walmart gift card because I chose that instead of a MasterCard. It was all taken care of promptly. I couldn't have asked for a better outcome. The people were nice and professional."

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Verified
5/5

2024-09-16

Computer

"Allstate reimbursed me on my computer that tore up,I had a check within 2 weeks,would definitely recommend them for all your needs!! THANK YOU ALLSTATE!!"

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Verified
5/5

2024-09-16

Quick and easy process.

"Very easy to send the damaged item to Allstate via prepaid USPS label. Several days later they informed me the unit was unrepairable. A week later I received a check for the purchase price of the unit. I highly recommend Allstate! "

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Verified
5/5

2024-09-16

Fast turnaround!

"Great experience! Quick service and good work "

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Verified
4/5

2024-09-16

Used phone worst than the one l had

"Replacement phone was a joke had to buy a new one "

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Verified
5/5

2024-09-16

Done in a Jiffy

"Issue was resolved fairly quick! "

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Verified
5/5

2024-09-16

Great customer service

"Had no problem requesting services. Quick turnaround "

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Verified
5/5

2024-09-16

Great job

"Very helpful and very informative. Handled very quickly."