"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Call the customer service. They were very helpful and the issue was resolved with no problem."
"I have dealt with other service plans in past and been woefully disappointed - this run through had me anticipating yet again the worst.
My son's laptop had a bad battery - the case was bulging and he was starting to have repeated failure on boot - Allstate sent me the label, told me it would be a two day ship and about a 3 day turn around once received - I expected to not hear crickets for at minimum a week.
They had the laptop in the two days stated, it was back home three days later. Repaired and working wonderfully!"
"The compressor on our 3 year old freezer went. It was going to cost more to fix it than replace it. Within a few days we had a replacement freezer on order and delivery scheduled. When the new freezer was delivered it was all set up and the old one hauled away. Allstate made a very depressing situation easier to handle. Thank You!"
"I had insurance and they covered it! Pure and simple
They replaced
It was NOT easy getting thru the telephone system, many transfers, and repeated
explanations
other than that I am happy they stood behind the product that only lasted 4 months"
"Easy and quick. Thank you "
"THEY HONOR WHAT IS PRESENTED TO CUSTOMERS. GREAT SERVICE "
"Excellent customer service. What a surprise that we had bought a protection plan and it had not expired before we needed to use it. "
"It was easy and the results were quick."
"The whole process went smooth "
"Good fast service will do business again "
"All interactions have been very good."
"Amazing Service and easy process."
"From filing a claim to locating a vendor and getting my phone fixed was a breeze. I will definitely continue to purchase protection plans from Allstate."
"The Customer Service Department is responsible for the service and has been responsible for providing customer support "
"I had everything prepared to show the damage and was expecting a fight to get what I was due, but you made it so easy. Very pleased with how simple and straightforward the process was."