ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.39/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.47/5
Customer service:
4.35/5
Return/Replacement policy:
4.39/5
Featured Review


Verified
3/5

2024-07-05

Hard to use on i- phone

"During comparisons of policies there is no back buttons "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-07-01

Just want my proof of insurance

"This is a problem, just came for a product/ service. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-07-02
A rep from Squaremouth.com, squaremouth, has responded:

“Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience caused.
After your purchase, an email with your proof of coverage was sent immediately to the email address provided. This email might have been filtered into your spam or junk folder. We recommend checking those folders to see if it might be there.
Additionally, a member of our customer service team will be reaching out to you today to offer further assistance and ensure you receive your documents. They can also resend the proof of coverage to you directly.
We appreciate your patience and understanding, and thank you for choosing us for your insurance needs.”


Verified
5/5

2024-06-27

"the protection you get is amazing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-22

Easiest way to find travel insurance

"Second time using them to find affordable travel insurance for all situations! Thank you!"


Verified
5/5

2024-06-20

Great price

"I looked for alternative travel insurance besides Allianz. I already had some insurance on my credit card and was able to just purchase the parts I wanted. The website was user friendly but I did call with a question. My call was answered promptly and the fellow was very easy to talk too. I'm glad I searched because I got just what I needed and a very good price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-06-17

Squaremouth?

"I clicked on a link to purchase travel insurance from Berkshire Hathaway Travel Protection, and somehow ended up doing business with Squaremouth. Everything went smoothly, but I still don't know what Squaremouth is. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2024-06-15

Web site not well designed

"Web site not well designed, doen't refresh very fast when options are chosen."


Verified
4/5

2024-06-13

Simple and reasonable

"Provided multiple options quickly. Straight forward process to select and purchase a policy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-13

"Everything went smooth!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-12

Easy to Use

"Squaremouth makes shopping for travel insurance easy by allowing a side by side comparison of policies and offering endlessly customizable filters. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-12

"Very clean and straight forward and easy"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-10

Alaska Cruise Travel Insurance

"Fair price; good coverage"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-10

As always, easy to purchase with complete information

"I've purchased four times previously. The organization of the information and easy access to the policy details provided by Squaremouth helps to make an informed decision. I'm confident I got the best policy for my specific trip. This is always the first site I check for travel insurance. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-10

Quick and easy

"I have been using Squaremouth for several years now. I particularly like that there are choices and in varying price levels. We cruise a lot and very often the insurance offered by the cruise line is way more expensive and not as comprehensive. I can always get better coverage via Squaremouth and often at much lower rates. The website is easy to navigate and it takes no time at all, once you've made a choice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-09

Excellent service

"Easy to use website, easy to compare companies and easy to get multiple quotes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases