"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"I used to use AIG, but thought I would try a different company this time. Hope I don't have to use it, but I will have to re-write my review after my claim submission if I have any issues."
"Well informed. Very helpful."
"This is my second time using Squaremouth to purchase travel health insurance. They make it easy to compare options!"
"While it was easy to set parameters and find choices for a policy, the information the site provides for choosing a policy could be better. There are a ton of 4+ reviews on the site, but many of those are people say that the process was easy and that they have great piece of mind. The real test is how efficient the claims process was. Many of those who report experiences with their claims are negative. It would be nice if the review form asked if policy owners had made a claim, if so to divide claims into travel claims and medical claims, and then to provide a review for their claims experience. I also noticed some of the good ratings of the companies on the Squaremouth site are not supported by BBB ratings. Maybe those BBB ratings should be included, too."
"Angela was an absolute delight to work with on the phone. I am pleased to have gotten to work with her."
"I had great service. My rep was efficient and could answer all my questions. Got my insurance purchase all taken care of within ten minutes. "
"This site was very easy to use, provided lots of helpful info links, provided side by side comparisons, sorting features, and lots of options. It made shopping for travel insurance a breeze!"
"Trouble with website wa resolved"
"Cindy Allen is a great employee. Very patient."
"Everything was easy and complete!"
"Squaremouth was user friendly, easy to navigate and detailed enough to get the right information but not overly detailed to confusion. The checkout process was easy and straightforward. Would definitely recommend."
"Very easy, straightforward and transparent process. Thank you so much!"
"It was easy to navigate the choices pertinent to the needs I had for insuring my cruise. The presentation was clear and caused me no distress as I made the best choice."
"I had two complex questions that the customer service representative was able to address thoroughly and clearly. It allowed me to buy the policy with confidence so that I was buying the correct coverage."
"Easy to use but have not had to contact them with any problems."