"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"Easy to use but have not had to contact them with any problems."
"Love the choices ! My Travel Agent knows just what I want. She allows me to shop for my needs & coverage.
Thank you for the variety to choose from."
"Stacy was excellent in helping us find just the right travel insurance for us. She was patient, informative and friendly "
"thanks for a reasonable cost medical protection "
"As with most policies, I wish the exceptions were made easy to understand."
"Square mouth was very easy to use and gave us all the info we needed to make an informed choice."
"I’ve been shopping for travel insurance for about a month but have been put off by the $900+ price tag. The covered items did not seem worth the price tag. But Squaremouth gave me a list of companies offering policies and I selected one that appears to offer good value for the cost. "
"The website was easy to use and compare different travel insurance policies."
"Customer service is excellent. My rep came up with a great alternative that I didn’t know about "
"I have used Squaremouth a couple of times now to purchase travel insurance. The ability to compare policies side-by-side is a great feature. It makes it easy to pick the policy that meets my needs. Also, I love the number of offerings that are presented as it allows me to pick the most cost effective policy for my needs."
"it was easy and nice!!!!!!!!!!!!!!!!!!!!"
"I did this very last-minute (less than 24 hours!) prior to traveling and appreciated the well organized info with fast answers."
"Easy to use, simple amd affordable "
"The price was very reasonable.
The only drawback is that Trawick does not give policy no. Incase we have to contact them. I would recommend them to incorporate in future. This makes life easy for the policy holder."
"I appreciated the information but when I would fill out the form and click on links to read details, I could get back to the original information and had to start all over again"
“Thank you for sharing your feedback. We're glad to hear you appreciated the information provided, but we’re sorry for the frustration you experienced with the purchase process.
The issue you mentioned happens because the purchase page doesn’t save entered information if you leave it to view or edit other details. This is to protect your sensitive information. We understand how inconvenient this can be and are continuously working to improve the user experience. In the meantime, we recommend completing the purchase or using a new tab to review other policies, so you don’t lose any progress.
We appreciate your patience and your feedback as it helps us identify areas for improvement. If you need any further assistance, please don't hesitate to reach out.
”
A rep from Squaremouth.com, squaremouth, has responded:
“Thank you for your review and for choosing us for your medical protection needs! We’re glad to hear you’re pleased with the value we offer.
We always strive for a 5-star experience, so we’d love to hear your thoughts on what we could’ve done to earn that extra star. Your feedback is important to us, and it helps us improve our service.
Thanks again for your support, and we look forward to hearing from you!”