"Actually the best single online shopping experience I’ve ever had. Every possible question anticipated and answered completely and transparently. The human and technical factors comprising a website are here superb and should be a model for everyone else. Thanks for doing it right. "
"Easey to compare different travel insurance companies and get reviews and immediate quotes."
"Great experience with your agent Tim. He was wonderful and helpful since this was my first time getting travel insurance he made it easy. "
"Appreciate the depth of information and ease of navigating your website in my first time process of shopping for Travel insurance!"
"Easy to use and easy to compare rates."
"I wrongly assumed price was in the country funds I entered."
"quick and professional! No problems."
"Easy website, good value, very pleased."
"You provide a platform that is easy to navigate, and which facilitates comparisons between major insurers offering different coverage policies and their respective premiums. "
"Very easy to purchase on line"
"Very professional and streamlined"
"Review was easy and clear"
"Frustrated because I cannot download my policy.
I tried to set up an account and was unable.
Yikes!"
“Thank you for your feedback, and we're sorry to hear about the trouble accessing your policy documents. It’s possible that the email containing your policy ended up in your spam or junk folder. We understand how frustrating this can be.
A member of our team reached out to offer assistance earlier today and left you a voicemail. If you still have any issues accessing your policy, please don't hesitate to contact us directly, and we’ll be happy to help resolve this as quickly as possible.
We appreciate your patience and look forward to assisting you further.”
"It was our choice for our previous cruise to go through Squaremouth to initiate a policy through Trawick INTL. Great coverage, easy to navigate to set-up and purchase. Great follow-through communication and transaction. I recommend and will use Squaremouth again."
"Called today for a trip cancellation insurance policy. My advisor was outstanding in helping me choose a policy that would fit my needs for a trip in 2025."
"Some years back I had heard of you folks. Prior to covid, I visited Europe 5/6 times. Also been to Australia once. Again, because of memory recall I selected your company. My dad was an accuracy (sic) for Northwestern mutual. We lived in Milwaukee. That's all. Have a good week. God bless America."
A rep from Squaremouth.com, squaremouth, has responded:
“Thank you for sharing your feedback. We understand how the pricing in USD may have caused some confusion. Since our company is based in the USA, all prices are listed in U.S. dollars by default, regardless of the country entered during the purchase process.
If the policy's cost does not align with your expectations or budget, we want to remind you that all of our policies come with a free look period. During this time, you can receive a full refund if you decide the policy is not right for you, provided no claims have been filed.
We appreciate your understanding and encourage you to reach out to us with any further questions or concerns.”