"Alexa was very helpful and professional to assist in our website challenge. She will check with the IT dept. to find a resolve of the issue and will communicate back with us once she has new information as to why the website would not accept our information. We appreciate her in getting this issued resolved."

"I did not resolve the question. But am looking at other ways around Constellation"

"Website said we owed you money and you were about to disconnect us. Agent found we had zero balance and that we had paid it to zero many weeks earlier, before moving out of state and discontinuing our service. Your website is REALLY messed up as far as our billing and account is concerned."

"Overall has been good experience."

"Renewed my contract with what i felt was the best rate possible. Thanks."

"I am very pleased with the service."

"It has been 5 weeks since I first called. I am still unable to log into my account. This is not acceptable. Customer service has not been able to resolve problem"

"Very poor will definitely change service provider when contract is up in august"

"Once I got to the correct state rep, things went smoothly, and quicker."

"Fair prices, and so far, reliable service, except for when dealing with customer reps. Follow up calls by management have been fine, though."

"I am not happy with Star Tex Power because of their new high electric prices!"

"It was good but still need help"

"The restoring of my power took over 6 hours. This is Texas in the Summertime & temperature is rising."

"I loved there company I bought a home and I was in a bed room apartment so the bill was about 60 a month but now I think it will be too expensive for me to get y’all at our new place. But y’all are great never had problems"

"My general experience with constellation was great."