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Featured Review


Verified StarTexPower Shopper
Verified
1/5

2018-05-25

"Don't care much for there customers after they have been good paying customers."


Verified StarTexPower Shopper
Verified
1/5

2018-05-25

"bad! I'm switching companies when my contract expires!"


Verified StarTexPower Shopper
Verified
5/5

2018-05-25

"The person who helped me was kind. And helpful.I was being honest with him, and he Understood that. I had no realization that my payment hadn't been received until I got a disconnect notice. Your representative was outstanding!"


Verified StarTexPower Shopper
Verified
5/5

2018-05-25

"My experience was excellent..."


Verified StarTexPower Shopper
Verified
1/5

2018-05-25

"My experience had been fine except for a couple of bad apples in the bunch and other minor transferring issues. StarTex was a great company to continue service. However, I am not paying a higher rate because I need to transfer my service to my new address. That is ridiculous. The customer service rep did nothing to assist or offer any options."


Verified StarTexPower Shopper
Verified
1/5

2018-05-24

"I still cannot logon to see my account"


Verified StarTexPower Shopper
Verified
1/5

2018-05-24

"Bait and switch. Letter I received never said offer time limited"


Verified StarTexPower Shopper
Verified
5/5

2018-05-24

"I've been a customer for awhile now. I attempted to go with another company, but after searching I realized that this is the best electric company for my household needs. Thank you very much Jessie Castillo Satisfied customer."


Verified StarTexPower Shopper
Verified
5/5

2018-05-24

"It was great. They helped me out ASAP and got my service connected the same day."


Verified StarTexPower Shopper
Verified
5/5

2018-05-23

"It was one one of the best customer service calls I have ever made. My representative was patient and very sweet! She took care of me and my request!"


Verified StarTexPower Shopper
Verified
2/5

2018-05-23

"I am not pleased with your co."


Verified StarTexPower Shopper
Verified
2/5

2018-05-23

"This is the first year I have felt frustrated and unhappy with my renewal of service in the years I have used StarTex."


Verified StarTexPower Shopper
Verified
5/5

2018-05-22

"I was very satisfied with my experience."


Verified StarTexPower Shopper
Verified
1/5

2018-05-22

"Fix your online billing to include “disconnection” dates. When your invoices online don’t reflect this and many of us only look at online NOT letters in the mail... our families lives were disrupted with a disconnection that was NEVER indicated “ONLINE”! All is says online is that there is a balance due 6 days after the actual disconnection and that there’s a balance forward from the previous month. No indication of a disconnection coming earlier than the balance due. Your online presence is flawed and needs to be fixed. Thanks, Brad Young"


Verified StarTexPower Shopper
Verified
5/5

2018-05-22

"Allbgood. The young man I spoke to was awesome."