"I just signed a renewal last of July and them my first bill comes and says I did not renew and they gave me a variable rate month to month. That was the reason me calling back and I got this person who did not want to hear me out just wanted to do a new contract and now he changed my service address to me my billing address so now I have to call back and straiten that out. This guys was full of politeness, but not good and listening to the customer. Will be call back now to get the account set back up like it was. Call 2 times today but tired to waiting on the phone."

"I love them and share them and l may be one of your best unpaid employees..."

"This survey is entirely too long and time intensive."

"After one transfer, I was able to solve the problem. First Rep Was not able to give assistance that was needed"

"Great service and transparancy!"

"Of all the companies that I had conversation with, I found my repersentative to be really knowedable . He made me feel comfortable. That'a how I made my choice to go with your company."

"It was a very good experience. It didnt take long at all to sign up it was the fastest sign up I have ever did."

"I have had better experiences at a sadistic dentists office."

"The representative stayed on the line until she knew the problem was fixed. I would give her a commendation for excellent customer service."

"Star Tex misled us criminally in effecting an aggregated plan. We were assured that this type of plan averaged our payments over a year.Zero mention was made of any kind of balloon payments.As if that was not bad enough,we were presented with a $1000 plus Adjustment charge, less than a month after we lost everything in the biggest natural disaster in US history. Star Tex Power's insensitive handling of our situation, in addition to their blatant theft of our money, has ensured that we are finished with this company. Thankfully, social media will somewhat help us vindicate this situation, as we will let everyone know of our experiences. Absolutely disgraceful treatment of 8 year loyal clients"

"You provide a classy service at a competitive price."

"The help I got was excellent from a very friendly provider"

"Online chat never worked..needed a conversation!"

"Not good - you have trained people to do one thing - sell accounts - and they don't know when to get an executive specialist involved until it is too late - what a horrible experience."

"Excellent,no longer wait time."