"Out of 23 years of being an electric company customer, I would say Startex is the best I have ever used."

"As a provider of electricity your company does what it says. The website is helpful in seeing what you owe. The customer service is like many companies, outsourced to people with minimal English who go on and on and on instead of answering the question. Then there is the language barrier. Customer service: 0 stars. Web site and providing service 4 stars. Your company is like many who outsources. I HATE dealing with non native speakers in customer service. Is that service? You never are sure they understood your issue in the first place."

"Average. I miss the pre-Constellation StarTex."

"Ive been a customer for 11 years. I would think that someone who has been a customer that long would be rewarded for loyalty. I was talked into a three year contract and my rate is way too high compared with what you offer new customers. As soon as it ends, Im switching. I dont know why I stayed this long. Big mistake. I tell everyone I can not to sign up with this company."

"Your representative was focused on resolving my issue, and delivered on her promise within 24 hours, which is nothing short of amazing, given that we're two weeks out of Harvey."

"My overall experience was quick and very satisfactory"

"Have always had good experience!"

"Alaways willing to help and understand the life brings across and extended my bill to the max that was convenient for me.. Thank you.."

"Customer service is perfect and efficient"

"Customer is always great. They are extremely helpful and always willing to resolve my issue"

"The rep. was very helpful, cooperative and willing to please."

"Awesome. The service rep was great. He deserves a raise. He helped us get service connected as we have been displaced by Harvey."

"I tried calling a couple times last weekend (not sure if Sat or Sun) and all I got were busy signals. I tried again today and got the recorded message again, after 1pm CST, but no hours given. Both times trying to get billing."

"I am very happy and satisfied. Glad i am a startex clien"

"Please provide a monthly notice of new invoice before taking my money."