"31 questions for a survey. That's too much."

"Very professional in answering questions about why the bill was 3 times higher this month, would of liked to understand better the choice I made, but overall a very good experience. Thank you"

"Handled my business in a professional manner."

"I have been very pleased with my service"

"other than above, it was a subliminal experience."

"Was very nice, very professional, very patient, resolved my situation in no time"

"Never really have had any issue with Startex, just this one. Have also, interruption of Electricity only in morning, shuts are clock alarms off, actually happened today. Very quick, just enough to turn alarms off."

"Willard in Florida deserves a raise. Best representative I’ve ever spoke with."

"This has been a great company for me and my family. The customer service staff just keeps greating better. I wish I could remember the ladies name who helped me but she was fantastic. Thank you for showing that you hire people who care about your customers."

"I would not recommend them to anybody"

"Not very positive. Very frustrating."

"Not happy at all with unresolved issue."

"Overall, it was a good experience"

"I was quoted at 7.9c then received an email stating 7.9c and then another email stating 8.2c. I would like this fixed asap and how will you make this up to me? Thinking about going with someone else"

"In the beginning great when they were just starting in Houston. Now I can say that."