"Website easy to use.
Have items available with reasonable price.
Quick services."
"Cannot search using the search option after entering the VIN, the chrome browser gets a runtime error"
"website is lame. slow to find starter. wants to show me every part in the universe, not just the one I spec'd. wants to tell me about other parts that other people looked at, that don't even fit my car!
When checking out, I filled out all my info, then clicked on link to actually look at the "terms of service" --> error 404, not found. Clicked left arrow to get back to the checkout, and the GUI had cleared out all my info; had to re-enter everything! Very lame website."
"Surprised to see Toyota dealer selling oem parts at great discount "
"The web interface was rather slow on very new hardware and the latest Safari browser. Apple Pay acceptance would make this a more 21st century experience, especially for security issues."
"Shopping is good, but the web site is clumsy for searches of parts for a particular vehicle. New searches don't keep the vehicle selected."
"System wouldn't accept the VIN from our car. (2021 RAV-4 Prime - JTMFB3FV3MD067411)
System complained that my shipping/billing address could not be found and I had to click "continue anyway" to proceed. (20116 Chateau Drive, Saratoga CA 95070)
Makes me worry about quality of ordering system and what other problems might happen."
"Just the filter I was looking for!!"
"Saved money by buying online.
"
"Easy to find what you need and shipping is always reasonable."
"fast and easy to understand"
"When checking out an error message told me one of my 11 items would not fit but I had to hunt to figure out which one."
"Quick and easy to find part in search bar. "
"Navigating the order site was pretty easy."
"Glad the Miari all weather Mats Arrived! At a nice price plus a Dealers discount…Thanks Stevens Creek Toyota!!!"