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Product & services pricing
0.00/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
2/5

2022-06-12

Slow site

"Kept having to hit refresh to refine search. "


Verified
5/5

2022-06-10

Products online

"Great & quick service "


Verified
4/5

2022-06-09

"It’s ok you guys did good"


Verified
3/5

2022-06-05

CREDIT CARD TRANSACTION CAUSES ISSUES

"3 times the transaction times out saying cannot look up address or billing/shipping address mismatch - even though provided the exact same info."


Verified
2/5

2022-06-03

Worst shopping cart experience!

"Shopping cart would NOT refresh repeatedly during purchase…causing me to waste over an hour of time!"


Verified
5/5

2022-06-01

Excellent

"Easy to use and quick and easy. "


Verified
4/5

2022-05-31

Ordering Parts

"Order form requires entering data that the dealership already has since the car was purchased at Stevens Creek Toyota. Need to have customer data (address etc.) filled in based on telephone number or VIN."


Verified
5/5

2022-05-31

LOCal pickup super

"like local pick up option"


Verified
5/5

2022-05-23

Fast search results, Great pricing, Awesome interface

"quick search results, great pricing"


Verified
4/5

2022-05-24

PRICES ARE A BIT STEEP

"It was ok, I'd prefer to have an account and some discounts. "


Verified
1/5

2022-05-23

website was acting weird

"website wasn't working right - had to call parts department. Alfonso helped me resolve"


Verified
5/5

2022-05-22

Awesome

"Very detailed and easy to maneuver ordering parts online"


Verified
2/5

2022-05-16

Annoying

"On checkout, it said it didn't like the billing and shipping address even though they were OK. And it said the billing and shipping address must be the same even though I checked the box saying they were."


Verified
5/5

2022-05-16

RightRack

"Many dealers have racks for sale but Stevens Creek Toyota was the most friendly and found the proper model and verified it would fit properly"


Verified
4/5

2022-05-15

Wow I have to use online to save almost 50%

"Seems weird you are willing to "****" regular walk.in customers yet I can save a lot by buying online & gimmick it up?"