"Kept having to hit refresh to refine search. "
"Great & quick service "
"It’s ok you guys did good"
"3 times the transaction times out saying cannot look up address or billing/shipping address mismatch - even though provided the exact same info."
"Shopping cart would NOT refresh repeatedly during purchase…causing me to waste over an hour of time!"
"Easy to use and quick and easy. "
"Order form requires entering data that the dealership already has since the car was purchased at Stevens Creek Toyota. Need to have customer data (address etc.) filled in based on telephone number or VIN."
"like local pick up option"
"quick search results, great pricing"
"It was ok, I'd prefer to have an account and some discounts. "
"website wasn't working right - had to call parts department. Alfonso helped me resolve"
"Very detailed and easy to maneuver ordering parts online"
"On checkout, it said it didn't like the billing and shipping address even though they were OK. And it said the billing and shipping address must be the same even though I checked the box saying they were."
"Many dealers have racks for sale but Stevens Creek Toyota was the most friendly and found the proper model and verified it would fit properly"
"Seems weird you are willing to "****" regular walk.in customers yet I can save a lot by buying online & gimmick it up?"