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Product & services pricing
0.00/5
Chance of future purchase:
3.34/5
Shipping & packaging:
0.00/5
Customer service:
2.92/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-08-09

THERMOSTAT

"I needed a thermostat and gasket. had a little trouble locating the gasket. Toyota should put a side note. gasket part number is -----. would make it easier to locate instead of hose inlet one gasket. I hope I got the right gasket for the thermostat."


Verified
5/5

2023-09-30

Why wouldn't you buy parts from Stevenson West

"Cant say enough good things about Derek Jackson. He is always so helpful, and gets the orders completed quickly and correctly."

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Verified
5/5

2023-09-21

Order Parts Online

"Online parts order service saves me a lot of money for OEM parts.
Thanks for making it possible!
"

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Verified
5/5

2023-09-20

Knowledgeable and friendly staff at the Stevinson West Parts Store

"Great experience, great price, highly recommended."

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Verified
5/5

2023-09-14

I bought an engine air filter

"Purchased on line. Received a message that my order was really. I went to the store parts department and they gave me my order. Took it it home and installed. Truly proud experience. "

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Verified
5/5

2023-09-07

Customer service is great!

"Alec in the parts department was really helpful and nice "

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Verified
5/5

2023-08-23

Excellent

"The pickup service was very nice and pleasure to work with"

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Verified
5/5

2023-08-10

Parts Counter = Excellent customer service

"Reese was extremely helpful on two occasions looking for wheels for my Tacoma. He went out of his way to help me, even at the end of the day. The women who works at the counter (did not catch her name) was also very helpful! Keep up the great work! "


Verified
5/5

2023-07-29

New car purchase

"Floyd Robinson took care to handle communication about the vehicle we wanted, followed-up and processed needed administration to finish the purchase. I appreciate his no-nonsense approach."

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Verified
5/5

2023-07-28

mechanical engineer

"Is great. dealer to do service with"

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Verified
5/5

2023-07-05

Well Made

"Typical Toyota part... well made and expensive"

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Verified
5/5

2023-07-01

Surprisingly fast delivery, competitive price

"I though about ordering these cross rails to pick up when I was in the metro area, but with free shipping, I just had them delivered. I checked the prices against Amazon and found they were very close and these were OEM parts, not something made in China that some said didn't fit well. I was very surprised to have my rails in 2 days since I live in a rural area. I installed them without directions by using UTube. I am very pleased with this experience!"

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Verified
5/5

2023-06-27

Great prices and great service

"Ordering parts online was easy and when I had some issues using a promo code they resolved the issues same day. Thank you"

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Verified
3/5

2023-06-25

Uncertainty about when order would be available led to disappointment

"Agent said order should arrive tomorrow if placed now. I asked and he said it would be less expensive if I ordered online. I then ordered online but had no indication of when the order would be available for pickup. I waited a day and called to see if it would arrive that day, but was informed that it should be available for pickup 4 days from that day. That delay was unacceptable and I cancelled the order. "

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Verified
5/5

2023-06-24

Order shipped quickly and was correct.

"Easy ordering and order was perfectly correct. "