"Ordered a forgotten part for a weekend planned bearing & seal replacement at 4:00 am on Friday, and the part was ready for pickup at noon same day. At pickup, chatted with parts counter rep about my planned repair job, and was blown away by his knowledge of parts needed for my repair job on a 3rd Gen 4Runner. "
"Brian B is always great! Always takes care of us quickly and professionally. "
"I sent you an email and left a voicemail concerning my experience.
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"Black Friday deals are the best time of year for Genuine Toyota parts. Fast shipping too ! Thank you. "
"Confusing purchasing experience and rude employees."
"We ordered a starter, and Stevenson found it and delivered when we went. The order was delivered before we were expecting it. Thanks."
"Floyd Robinson made the stressful task of purchasing a vehicle very pleasant and enjoyable"
"Appreciate that Stevinson Toyota still provides great customer service. Hope that efforts are made to retain the top talent that is needed to continue to provide an excellent experience for loyal customers. "
"Received the part I order in a timely fashion"
"I was looking for a Toyota dealer that would ship cross bars for my truck for free. Not only was there free shipping but the item was on sale. I watched a youtube video of a gentlemen installing one and he left a link in the description. I looked them up and even though it was a little more than what he had purchased it for it still was a great deal Thank you Stevinson Toyota West!!!!!!"
"I ordered 2 cases of auto trans oil and my order was cancelled. Can’t ship liquid "
"Online ordering is easy, pickup was easy. Great prices on parts."
"I went to Stevenson east initially, with my two babies-appt scheduled- and would still have to wait 4 hrs due to lunch breaks. I know what it wrong with my car, and felt patronized when I told them I could do it myself—I was laughed at. I bought the parts online, Derek called me the day after to make sure I ordered the right parts and corrected some errors. He was so kind and encouraging. I really appreciate how he spoke to me with respect and honesty. Thank you Derek and stevinson Toyota west!!!!"
"Knowledgeable, friendly and creative in helping me"
"I had running boards installed on my 2023 4-Runner. It was going to be a month out, but my sales person stepped in and got it set up for the next morning. It took 1 hour of the predicted 1.5-2 hours. Thanks!"