"Upon reading these reviews I was hesitant on ordering from StickerYou but I needed something fast and couldn't be bothered finding another company to use. I told the customer service rep exactly what I needed and they even suggested a few better options on the direction I should take so that I could receive exactly what I had in mind. I got my order today (within the timeframe they provided me) and everything looks great! Will be using the next time I need stickers. Thanks again! "

"Extremely happy with the entire order process and their user-friendly website. "

"I ordered a clear, die cut wall sticker of my logo to attach to my grey wall. What I received was a white, non-die cut sticker I wouldn't place anywhere. Horrible waste of money and time. Shop elsewhere and save yourself while you can. This is the apocalypse...or something like it."

"Submitted an order and was informed I should receive the labels by yesterday's date. So the date rolls around and I still don't have any information about the order being shipped. I shoot them an email to ask what's going on and they respond, basically with... "We had some problems printing your order and it has been put on hold until you tell us how you would like to proceed." WHAT? How long were you going to wait before you informed me of this? I had a deadline and paid $45 (half the price of the order itself) to get this order expedited. Now I don't have any labels and my sales event is tomorrow. Never again will I order from you StickerYou. Terrible!!"

"This company obviously does not value customers and the business they receive because they don't respond for several days without even sending a proof of design. BUSINESS OWNERS DONT HAVE WEEKS TO WASTE WAITING ON ADVERTISING PRODUCTS FROM YOU ALL! "

"I wish I'd read the reviews before ordering, the customer service level is very poor. They really seem more interested in automation than customer service. The live chat is just a script and that just redirects you to email them. Even the business responses on here look copy/pasted. The whole experience is really disconnected.

I was trying to order some clear stickers with white ink for a keyboard, but the site preview looked like it was distorting the size of the requested png file during the ordering process. There's a link on the site to email a representative if you need to send an Illustrator file though so I abandoned the order process and just filled out the form to send the Illustrator file and have things taken care of. Email comes back just saying that I have to use a png file and to use the site. Okay no help there, why even have a link for emailing Illustrator files?

I place upload the image for the 3rd time, place the order and it arrives. For how much they value automation the print takes a long time to arrive. Annoying, but not a deal breaker since I don't have a due date. The background arrives not clear but pink. I see what happened. Because the sticker was being printed with white ink I had chosen a background color on the form to see a preview on the order form. No form validation for choosing a background color for a clear sticker, the form just lets it go through. Nobody even looks at the order to think hey this guy ordered a clear sticker, why is there a background on here?

Emailed them to get another one sent with the correct clear background. Nope, it's not our fault, no refund, go fill out the form again. 10% off coupon for a new order. Really? You can't just duplicate the order and uncheck the pink background for me? Maybe just write the first print off as a sample? Nope.

Against my better judgement and still trying to save on cost I fill out the form one more time. This time the artwork didn't upload correctly. So I get an email saying to fill out the form again. AGAIN! Are you kidding? You have the artwork from the past order, you have the artwork from the first email. At this point you're just being lazy and it's pretty obvious you don't care about the experience.

I'm glad I did a trial run on this small project though before placing a bigger order for the marketing department."

"Sticker You could not be bothered to send my order in time, although I explained repeatedly that it was a time sensitive order. There was a weird ESL issue with all of their email communications, although they are in Toronto not Montreal. They could not be contacted by phone. At one point, they apparently lied and said they could and would ship the order out, eliminating my last option to cancel and order from someone else. And lied again, saying they would expedite shipping. Even weirder, as all I got was a bogus USPS tracking number (Note: USPS is the United States Post Office which does not operate in Canada to my knowledge). The order has still not show up.... Their product pictures do look amazing - but DO NOT USE this company, something is fishy!!!!!"

"I made the mistake of placing an order without reading these reviews, which are all accurate. StickerYou is painfully slow. Can't count on them if you have a deadline. "

"I seriously doubt the authenticity of the positive reviews on their Facebook page. I have been trying for over a week to place an order. Began last week by submitting the required info for a quote via their submission form. Then received an email asking for the same information I had already submitted. I received a brief quote that did not contain enough information that I required. Sent an email asking for more information. When I did not receive a response, I sent another email. Tried the chat function which disconnected because the CSR stopped responding and the chat idiled too long.

Tried to call the number on their Facebook page, it rang and rang without an answer and without voicemail. Finally tried Facebook chat only to receive the unhelpful response that the sales rep informed the CSR I had only emailed an hour ago and essentially felt I was being told to "be more patient" despite having actually sent several emails over several days without response. I was told the sales rep would get ahold of my right away and I still have not heard from them. I am not going to chase a company down to take our money. I will take my business elsewhere, which this was only the first step in a big corporate rebranding that will require a significant amount of printing from labels to stickers to packing material. I feel this was a missed opportunity for the sales representative and I would not recommend this company. "

"3 Weeks for a roll of 1000 stickers. Order still has not arrived. Been given any excuse and even a fake tracking number for supposedly a shipped order. Not sure this company even exists.. but a group of internet thieves. At this point I consider my money lost. "

"I order some custom patches for an event with rush shipping. I wasn't getting a shipping confirmation so I emailed them. I tried the chat function but they were no help. They told me there was a quality control issue with my order so they had to reprint some and they'd refund the shipping and promised delivery. Nothing so I emailed again and I get told none had been printed yet and that it would be printed and to me. Still nothing so I asked for a refund and they said nothing had still been printed and they would refund me. These were for an event that is now over. Feel like I was straight up lied to. Repeatedly. First it was a QC issue then that they'd never been printed. This was almost a month ago when I ordered for a week turn around."

"I placed several small orders trying to figure out the right sizes and designs for stickers for my customers. I was having trouble with their custom order feature and Tessa at stickeryou sent this to one of her coworkers, which he replied to and included me on.

Hey can you please help this guy? (warning: Do not spend too much time- i tried to help him a while back and it was confusing and he did not place an order)
Thanks Dan "

"I work in the public sector and have used them on multiple occasions for work-related labeling. They seemed to be slow but I recently noticed they are based in Canada which explains the longer shipping times. Their online system is intuitive and easy to use. The only reason they don't get 5 stars is that they don't seem to offer support via phone. They offer support through chat which is ok but not great."

"I'm from Australia and bought over $100 worth of stickers from them in late November 2016. These stickers STILL have not arrived!!!!!! Furthermore, I had requested a complete refund at the end of January (after well and truely missing my deadline for said stickers) and I still have not been refunded. I am beyond angry and will not let go until I have my money back! Sticker you if you are reading this you have been warned! A terrible company who should not be in business."

"I have a business and make the mistake of using them for my labels. I have 20 different items that require labels. There have been an endless list of problems with them. They could really care less about their customers. No one EVER answers the phone!!! EVER. Even with what they call VIP status you can't get anyone to help you with an issue. Doing business with them could in fact cost me accounts and cause serious issues with my business. I am done with them. If you need smiley stickers for your Sunday school class then take your chances, but if you have a business to run...then don't even waste your time. Buyer Beware!!!
"