"Support is awesome, spoke to me several hours clearing and helping me with all the doubts I had and book perfect flight which fits my travel plans."
"It was easy purchasing these flight tickets."
"Easy and quick and seamless "
"USED THIS SERVICE ON THE WEBSITE!!!
I've used Student Universe twice and the service is absolutely amazing. They do offer the best price (that I could find) for students.
I also contacted customer care service for some help and they were very prompt in their response and were able to resolve my query very fast.
I'm reducing the stars to 3 because of the reason that this amazing service doesn't get transferred to the (android) application. In both the times I've used it, I could not book a ticket through the mobile app:
1. The first time, the pay button could not be pressed even after entering all the details (flight, personal, financial)
2. The second time, the flight details wouldn't get loaded at all (I checked that my net was working)
For users, Please do use this service as they offer the best bang for the buck.
For the platform, please fix your app! You are amazing, and I don't mean to tarnish your reputation in any way. Please fix the issue and I would be more than happy to change the above rating. I would also be more than happy to help in any way I can. "
"When booking my flight, I charged the price shown by StudentUniverse to my credit card. I also got an invoice from StudentUniverse showing that charge. The invoice included the price of the flight and taxes/fees. Then I get a second invoice from Frontier, showing I was actually charged almost double. This was confirmed by looking at my credit card statement. I have lodged this complaint with both StudentUniverse and Frontier, both tell me its the other companies problem. I have not been able to resolve this issue. NEVER USE STUDENT UNIVERSE."
"Amazing! Easy to navigate and awesome student deals "
"It was awesome. It was an amazing experience."
"My flight has been changed by the airlines so the very helpful man was trying to put me on the best flight possible/ just waiting on confirmation "
"easy to search and reasonable price"
"I like the prices I see herre, and I like that there is actual person you can talk to when calling the customer service.
So far I am happy. "
"Incrdibly smooth and cheap"
"AWESOME REALLY GOOD AND INCREDIBLY CHEAP..."
"Quick booking, with awesome cheap deals for traveling. Great website and authentic! "
"Found this site and searched for airfare tickets from Atlanta to London. The selection for airfares was competitive with
other similar sites. When the airline and airfare was chosen, it was a relatively easy process to purchase the tickets.
The only drawback with this experience was the printout of the confirmation of the purchase of the tickets. I could not
read part of the confirmation showing the airline scheduling for my flights. Otherwise, the experience was very good."
"I think it is really good"