"Easy to book and there for you when you need them. "
"The process was easy to follow and the booking was everything I was looking for. "
"It was a great and awesome service .
I appreciate your fast response.
"
"Made it a lot easier but also I didn’t get to choose my seats and don’t know where I’m sitting on the plane or what the baggage details are. "
"My experience was horrible and I will never use your service again."
"Title says it all. I won't be using that service ever again"
"Really difficult to communicate with on the phone and horrible, expensive implications if you make any changes to flights. Not worth saving a few $'s over."
"Quick process and super cheap flights! "
"I esa looking for tickets it was easy anda fast, with a good price "
"A friend gave me a heads up on how to get discount airfares. My daughter is doing a semester abroad and the savings on the flights was a huge bonus!"
"This last semester was the hardest ever and I did very well so I earned a break. Funds were tight and I didn’t think I could afford it, but thanks to student universe I can go on my very first spring break to Hawaii and with the money I saved I could get a better room. Thanks student universe"
"They took money from Card without consent. Then they ask for undue details and yet did not book ticket. I had to book from other site not to loose seat."
“Hi, sorry if there was any misunderstandings. When a customer confirms to book a flight, it is seen as consent for payment. However, the transaction was pending as we would like to verify the details with you, which means the booking was not completed yet. We sent you an email regarding the transaction but you did not follow up with us. Therefore the transaction was canceled and you were not charged. ”
"Great service made easy transaction "
"This was my first time using Student Universe. They made it very easy to find what I was looking for. It was also easy to find a flight I wanted."
"Good. great
Agent was very respectful."
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi, the ticket you booked was a non-refundable ticket, which was explicitly stated when you searched and booked. Non-refundable means you will not be refunded if you want to cancel the flight. However, you may contact the insurance company and file a claim.”