"I received my ticket. Thank you"
"Straight forward, quick, simple ando good price! Very good site!"
"Awesome experience. I recommend them"
"I use Student Universe all the time and haven't really had any problems. This Cyber Monday I decided to use their promo for $20 off flights. I booked my flight and the confirmation said the promo was applied but when I looked in my bank account the full price was charged. I reached out to Student Universe and they helped me out and were really easy to work with, but now I have to wait 7-10 days for a refund. When I talked to them it seemed as if they knew exactly what I was talking about as if others have had the same issue. It was no big deal especially because they helped me out so quickly, but if I wasn't to double check then I would have never received the $20 off. It seemed almost like a scam to me because they promote this coupon which makes people buy flights and then they don't even apply it. All I have to say is to make sure you double check to see if you are being charged the correct price. "
"Very simple process of buying a ticket, thank you."
"Definitely recommend this site to students! I has saved my a lot of money on flights for vacation and conferences! If you have an amazon prime account you also get an additional discount in your flights!"
"I don’t consider allow that you are asking"
"Everyone I talked to is very professional, patience and pleasant to talk with. All did their best to solve the customer's problems. Would highly recommended to my family members and friends...Big THANK YOU to StudentUnivers reps... :)"
"Fast and efficient experience, great deals on Black Friday, CS answers fast when calling and is helpful "
"After I booked the ticket, I did not receive the confirmation quite after, which made me anxious. The communication about my booking would have been better. But, the booking part is just with ease. I loved it!"
"The executive was always putting call on hold in order to speak to operating team staff. "
"Good service. Cheap prices too compared to google flights"
"Good people to deal with very pleased with the device."
"After payment and booking confirmed. They don't email you eticket like other booking sites, but force you to Download their APP which I don't want "
"Worst i can say wasted amount and time.
"
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi, hope you have received the $20 promo discount! The reason why this happened, was because the promotion was fully funded by StudentUniverse, not the airlines. Customers will need to pay the airline directly for ticketing, and StudentUniverse will refund the promo discount. The refund usually takes 3-5 business days, as it also takes up to 24 hours to officially confirm the ticketing. They are two separate transactions in this case. If you have any questions, feel free to contact us again!”