ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2022-12-28

Great

"Nice good process, easy experience "


Verified
1/5

2022-12-28

Very bad experience for me with them

"I payed more than 3k $.I received the email confirmation and in the evening,they just canceled my flight with a false reason,and asked me to wait 7-10 business days to have a refund.and I had to call them many time and for more than 5 hours during 2 days.and now that I received the refunds,they charged me 72$ of fees without no reason again
This is a shame.
"


Verified
5/5

2022-12-28

Best option for students

"Never thought I could travel with qatar airlines in such a cheap price. Thank you Student Universe"


Verified
5/5

2022-12-28

Thanks

"Wonderful experience very nice and easy"


4/5

2022-12-27

Excited

"Was nice really
Got replies on time
"


Verified
5/5

2022-12-26

excellent

"i enjoy my flight with you guys, wonderful costumer service ⭐️⭐️⭐️⭐️⭐️"


Verified
1/5

2022-12-26

fee things

"1 webpage refreshing dead, caused me double paid

2. to cancel one of double paying, I only get credit, $325 changed to 265 credit points

3. booking a new ticket, can use 265 for $265, but also need to pay 100+ for changing fee.
"


Verified
1/5

2022-12-26

Overcharged

"Flight was 271$ but when I booked I was charged 397$. Checked the following day and the flight was still 271$"


Verified
5/5

2022-12-25

Nice

"Great service easy to use "


Verified
1/5

2022-12-25

Booking was not done correctly

"My wife and I booked the same connecting flight from El paso texas to colombo sri lanka. But my wife has to travel alone since her booking was not done correctly. Don't trust this website in important cases."


4/5

2022-12-23

Good

"It was a fairly okay experience. I wish the purchase just went through without chances of our reservation being cancelled because of mismatches that we were unaware of."


Verified
5/5

2022-12-22

good

"Feel good. It’s perfect to students"


Verified
2/5

2022-12-21

Cheating price

"Student universe is fine to get a flight or hotel but just make sure you do not have an issue because they will reap you off with they fee etc! Also, 2 times i had issue with their prices the price they charge is different from what the company charge off the bank card and they refunded the first time. This time they charge my card over 177 more than what the company said they charge for and there was no explanation from them and one agent even hanged out the phone when I insured to understand. "


Verified
5/5

2022-12-19

Changement de nom et prénom

"Trés réactif vraiment content de leur service ;-)"


Verified
3/5

2022-12-20

contact

"booking the flights was easy. however since then i have emailed in regarding a few things and have not had a response ?"


Rep reply posted 2022-12-21
A rep from StudentUniverse, StudentTraveler, has responded:

“Hi, sorry for the inconvenience. However, we could not find any emails sent from your email. Could you please give us a call, or email us again (help@studentuniverse.com.au)? Thanks. ”