"StudentUniverse has been one of best ticketing platforms I’ve used. Process was smooth, got the email, no scam risk, everything was great"
"Was having a little bit of an issue with my reservation and they helped immediately!
Like that they have a direct 800 number to reach them. "
"You definitely get what you pay for with student universe. Do yourself a favor and only use them as a last option."
"I had a great time booking my fiancé and my dream trip. "
"So far, my experience has been great! I was wary once I read some other reviews but so far so good for me. The promo codes made the price even better. I hope that other people’s recent experiences with this cite go better. Sometimes things happen and that’s ok! Have a little patience is all. "
"The prices were really low and was really easy and simple to book the tickets."
"Excellent experience & SO affordable, Thank You SO much!!!"
"it was for me the fist time l have booked a ticket via Studentuniverse. Studentuniverse was not familiar for me at all and l had my doubts and suspicions when l was buying my ticket online since the ticketprice was exceptional cheaper comparing to the other providers. Booking went quite smooth but when l finilized booking and made payment it returned back to the latest step, just before payment after 2 mins. lt was quite confusing since l was not sure if the ticket has been boked. l have checked my credit card, the amount of ticket price was reserved to Studentuniverse. l still didn't get any news/confirmation while waiting for cofirmation and checking what went wrong. Finally l have called the customer support and explained my situation. l have been helped very well and been told that it was probably due to a small error while booking online. 2 hours after booking, l have received a confirmation email for my booking and all done well finally. "
"Unfortunately I’ve noticed recently the tickets offered do not clarify if it is a basic fair vs normal which definitely lengthens the search of the best deal. :("
"I will not be using this company. Too much back and forth and reps that are trained properly. I spent an hour on the phone just to have an infant added to a reservation."
"I loved being able to see all my options and the details of the flights as well. It’s great to have more information and to be able to pick my own seat. Well done studentuniverse booking website! "
"Easy to use and good price"
"I booked a flight from here and it was showing price in cad but when I booked my flight they charged me in USD. And they almost charged me 500$ for conversion fees. "
"An amazing platform every student definitely needs! "
"Very good experience using this app"
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi, sorry that you felt this way. We do display the currency "USD" right by the price when customers book flights/hotels on www.studentuniverse.com. However, we have canceled your booking with no fee charged per you request. As for the $500 conversion fees, we recommend you contact your bank for clarity because that sounds not normal for a $1,300 flight booking. If you wish to pay with CAD, you could try www.studentuniverse.ca. Thanks and good luck!”