"DON'T HAVE PROPER INFO ABOUT CHECK IN BAGGAGE
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"Easy to find flights, compare prices, and book! Also, let's you see info about baggage and any extra fees. "
"Website is user friendly. Price is competitive"
"Cheap flights and good customer service. I had a layover in the US and wanted to change my return flight and they emailed me after to remind me to check if I needed a visa. I emailed back and they responded pretty quickly. "
"I appreciated the cost, above all else. It was actually even $2 less than on the actual website (although if I bought some package on that website it could've been even less, but obviously more with the $60something add on lol). Overall, checkout was simple and the price point was good. I'm not complaining at all :)"
"It is competitive You need a "retired" category."
"They indulge me in unnecessary and time consuming verification process of no yield, declined my reservation on baseless reasons although every document requested was provided with 100% authenticity. Not recommended at all"
"Easy and affordable. So happy to have found this site."
"New site for me and the process was easy and prices great."
"I have no any words for the terrible experince that i faced "
"This is possibly the WORST booking site I've ever used. It had technical issues and sent a message that my booking may or may not have been successful. I called HELP LINE three times before I finally received a sensible result. AND A BOOKING!
How to scare away customers 101
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"I have dealt with StudentUniverse several times now and have been satisfied with their prompt response to inquiries. "
"The system was easy to use and I saved $100 on my flight"
"For at this moment all is good easy and quick but let's see what happens with rest of check out"
"well it was so easy to do it"