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Verified
2/5

2022-03-17

I paid for window seats through Student Universe but I recieved an email saying I need to pay more

"while booking ticket i paid for seat request and meal request through student universe and I only got seat confirmation on return flights (Return flight is on June 5 could be free for seat request) and received an email to pay additional fee for departing flight seating
DFW-DXB and DXB-HYD
"


Rep reply posted 2022-03-17
A rep from StudentUniverse, StudentTraveler, has responded:

“Hi, we follow the airline's guideline for seat selection. According to Emirates Airline, there could be an extra charge depending on the fare type and the spot desired. Certain seats could be selected for free when online check‑in opens 48 hours before your flight. Here's more info on seat selection before departure: https://www.emirates.com/us/english/book/about-booking-online/emirates-seat-selection/. If you have any questions, feel free to contact our customer service team. Thank you for choosing StudentUniverse. ”


Verified
5/5

2022-03-16

Easy to navigate website — have bought from SU many times!

"Student Universe has an easy to navigate website and I’ve always found their agents to be helpful and friendly. "

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Verified
5/5

2022-03-16

pricing less

"Fast and great pricing. Will use again"

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Verified
5/5

2022-03-16

Thanks!

"Trip is done. This went well!!!"


Verified
5/5

2022-03-16

"Process reservation was very fast compared with other websites"

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Verified
4/5

2022-03-16

Easy does it!

"Very quick and laid out well. "


Verified
5/5

2022-03-16

"It was quick and easy to use!"


Verified
5/5

2022-03-15

Excellent!

"Smooth experience overall"


Verified
1/5

2022-03-15

"I couldn’t set the flight up for someone else to had to use my informs in order to book for someone I else "


Verified
5/5

2022-03-15

Great service and price!

"the prices are great, the website is great, and the service is easy to use"

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Verified
5/5

2022-03-15

Quick and good deals

"It was really easy to use and cheaper than other websites!!"

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Verified
5/5

2022-03-15

Quick and cheap for a last minute ticket

"Quick and easy to navigate. Good prices for a last minute ticket for spring breaak"

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Verified
5/5

2022-03-15

Always a great deal

"Searching for tickets, I am always surprised to find great deals here "

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Verified
5/5

2022-03-13

nans plan

"Had to keep waiting till the absolute last minute and got a gate that was right in line with the quotes I was getting when you buy way early. The flight cost less than the money I saved from other sites. Then my flight got messed up and I called student universe and was directed to the airline who, after 45 min on hold had my one way ticket from Minnesota to California turned into a round trip but returning from Las Vegas, which was actually the layover. I was directed back to student universe by the airline and the agent wasn't helping very much, so I requested a supervisor, who quickly and pleasantly fixed everything and contacted the airline to confirm everything for me. Customer service counts most when you have a problem, and even though I had to get to a supervisor for resolution, they went above and beyond and were decent the whole way. I would definitely use them again, just maybe with a different airline."

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Verified
5/5

2022-03-15

I found a short flight with lower price

"I found a short flight with lower price"

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