"Other sites tried to constantly upgrade me on things and charged me extra for seats, this site offered extras with out insisting"
"You should allow users to send ratings without having to write an explanation! This is absurd, but love StudentUniverse!"
"Just try to check in, just try"
"Great! Lots of cheaper flights. "
"It was a great experience and very helpful. Also the flights price is low."
"Always had a great experience "
"Your travel insurance is of no use "
“Hi there, we're sorry to hear you weren't satisfied with the travel insurance. Full details on what the travel insurance does and does not cover are available before purchase, but if there's anything we can help with at this point, do feel free to reach out directly and let us know. ”
"very good and student-friendly fares "
"Page didn't load in mobile"
“Hi there, we're sorry about that! We'd like to look into this, please feel free to reach out if you have a minute and let us know what page you were trying to reach. If there's anything else we can do to help, please let us know!”
"It was a good experience it was better than other site it left me no stressed"
"great fare; perfect timing"
"Clicked purchase and it just didn't do anything. It didn't prompt me to change anything, everything was filled out it just froze. Had to reload 4 times and log out and back in for it to work."
“Hi there, we're sorry about that! We've sent this feedback along to our website team to look into and make sure this gets fixed. If there's anything else we can help you with, please feel free to reach out directly and let us know. ”
"a good website for travelling students; to get best students offer."
"I found a trip from JFK to London for only $300!!! That is literally insane.
I am never using another service"
"Good. Easy to use and fast"
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi there, we're sorry you feel this way! When you're ready to check in for your flight, you have to do so with the airline directly—you can typically do so on the airline's website or app, or at the airport. If there's anything we can help you with, we've reached out to you directly—feel free to reach back out if we can help with anything.”