"I have made two separte orders from Sundail Micro Inc. The first had a minor error on the part of their shipping dept however, they immediately corrected the error and completed the order in a very prompt manner. I will, and will also encourage anyone with computer hardware needs to do business with this company"
"Never ordered from them before but they got the new Coolermaster Aluminum drive faces in stock so I had to jump at it to match my aluminum case.
I emailed them twice regarding the drives and received NO comment or response, nothing. Was upset about that.
Regardless I ordered anyways. The product was ordered on Same day as products from Newegg, nutrend, directron, and Sidewinder and Sundial shipped LAST and was the last to arrive nearly a week after products from newegg. Was upset about this.
On a lighter note, the products arrived in great shape, nothing wrong and are on my drives now and look great.
Overall a mixed opinion, product is here and in good shape but slow shipping and no customer service at all."
"I ordered two atc-s4000 cases from Sundial and had them shipped to Canada. They were very helpful in providing quotes for multiple couriers and were always very fast to reply to emails. I am very satisfied and would definitely use them again."
"I purchased a Cooler Master ATC-201B-SXK. This model has the case window included, which can be hard to find. There was a problem with my online order info and Sundial called me within a couple hours to verify it. I received the order in a timely manner. Please note the order must be signed for when delivered. I wish they told me that, I would have sent it to my office instead. Other than that, I was pretty pleased with my order from Sundial."
"On November 21 i orderd a CoolerMaster ATC-111c-SX1 from Sundial Micro, some ide cables and a Enermax Powersupply. They processed the order very professionally. I also e-mailed them a question about the case I was going to order and the others, they replied the same day and were very helpful. I would recomend them to any Gamer that wants to have the coolist looking rig at a lan party. They also have the most compelete selection of Coolermaster products."
"i juste want to tell somebody that tey don't answer my mails !
i live in France and i just asked them how to command products from my contry but they ignore my request ...
perhaps it's not very important but they could request just to tell me they don't want to but ANSWER !
it is particulary unpolish !
anyway, i went in NY last year ... VERY NICE TOWN ! GREAT !
-----------------------------
Sundial Micro has contacted me by mail to explain what has happened.
So i want to change my opinion on them !
They took the time to find the best price for expedition in France and to explaim me how to process ...
They did the job correctly !
Sorry for my first rate :(
LONG LIFE TO SUNDIAL MICRO :))"
"Sundial had the Coolermaster hardware I was looking for. When the order arrived from UPS a part of it was lost/stolen.
Sundial took care of it right away, always answering my emails on the same day. The missing part was re-shipped and arrived with no hassle.
They get top marks for customer service."
"This is an excellent company, with superb integrity. I had a few questions about a product, so I wrote them an email. Within 24 hours they had researched my question and answered it. Although some items can be found at slightly cheaper prices, the peace of mind had by ordering from this dealer is very comforting. "
"I am very satisfied with the order processing and delivery time.I will purchase from this company again and recommend them to others."
"Good purchasing experience, product was shipped on time and arrived promptly in perfect condition. Customer service contacted me to inform me of an issue anbd were helpful in resolving it quickly with me.
"
"Sundial people are very responsive. They got good prices on their web site.
Nice"
"Those guys have the most responsive support I've ever experienced in four years of online shopping. They answered my e-mails within an hour!
I have ordered a Cooler Master HHC-L61 which was out of stock. They immediately sent me an e-mail letting me know and offering to fit a lower RPM fan on the HHC-L01 heatsink. I waited for the original product instead. I then asked them to provide the noise level of the fan since it wasn't available on their product page. They replied that the manufacturer does not disclose it, but they gave me a link to an article on a hardware review site and told me to consider that as an informal reference point. They are very knowledgeable, and the e-mails were well written and not canned generated text."
"placed order over a long weekend (monday was a holiday), case was here on Wednesday. fast service, good price on the coolermaster case i wanted. "
"I ordererd a coolermaster atc 111 case on monday evening and got it friday morning everything went great, if you want anything from coolermaster I highly recommend, great prices too"
"I purchased a Cooler Master ATC-500 from Sundial Micro and am extremely pleased with their level of customer service and also their prices. When it comes to their selection of Cooler Master cases, they have all of their competitors beat!!! Hands Down!!! Sundial carries all of the lastest Cooler Master products that you can imagine and all at great prices. If you're in the market for a Cooler Master case, look nowhere else. Sundial Micro is the best. "