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5/5

2003-07-26

"Just want to say a big thanks to all that work at Sundial Micro Inc.
I ordered a Cooler Master case model # ATC- 210C-DX1 and it was delivered with in three days in perfect condition. I like the UPS Tracking number you send to your customers by E-Mail, this makes it very cool to be able to go to UPS.com and see were your shipment is and if it will be delivered on time.

Once again big thanks from a future customer in all my computing needs.
Fish
"

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Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2003-07-25

"Has one of the best selections of coolermaster products on the net with some of the best prices. Excellent website design, fast proccessing and said good prices make this the best place on the net to buy a coolermaster case (which is an excellent idea if you want an excellent case). Highly recommended!"

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5/5

2003-07-22

"Prompt, shipped next day and got tracking number emailed to me."

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5/5

2003-07-10

"They had a Coolermaster case that was very hard to find. I received and email after I ordered it that it was out of stock, but they sent me another case which is the same without the window panel. They sent the panel with the window separately. Turns out to be the same thing except I get the solid panel with the case for free. "

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N/A

5/5

2003-07-03

"I give there service 2 thumbs up. My order was processed and shipped within 12 hours of placing my order. I'm also pleased to be able to track my order via UPS.

M.Bauer
Edmonton, Alberta
"

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5/5

2003-06-13

"Excelent online store. When I called to cancel my order because I found the item for less at another website they offered to price match it. I would definately buy from them again."

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5/5

2003-06-06

"I'm very impressed with them, I sent them an e-mail about my order - A nice lady then phoned me back within 10 mins of e-mailing to confirm everything. ( This was after their business hours too ) They also shipped my order the next day."

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5/5

2003-05-16

"I was looking everywhere for the Cooler Master Aero 7, evertime I found it, either it was sold out or on back order. I was able to find it Sundial Micro, and not just the aero 7 but the aero 7 + with the 80 mm fan. I couldn't believe it. I also ordered it yesterday and it's coming today. Even thought we both are in California. But still that's fast. Will order from the again."

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Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
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Zor
5/5

2003-05-02

"Ordered a Cooler-Master ATC-210-AX1. Got it for a great price and recieved it fast."

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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-26

"With so many excellent reviews, what more can be said... I'm a reseller myself and pride myself on good service and integrity. Good prices are a plus. Sundial Micro meet all of my expectations. I wish they had more products to choose. I will definitely be back!

Thanks

JMT Computers Plus
"

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5/5

2003-04-26

"I ordered the Cooler Master ATC-210B-AX1 Tower with window from them. They shipped it the exact same day I ordered, giving me plenty of confirmation emails. I received it exactly one week later. The price was decent. Although they don't offer much merchandise, the stuff they have is good. I don't know how customer service is because I do not need it yet, hopefully I won't. I would definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-25

"Sundial Micro is one of the best online store I've ever deal with.Fastest response and great price on most products.I highly recommend it to everyone.5 star choice!!!!!"

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5/5

2003-04-18

"I am very pleased with SundialMicro. They have the best prices on the Coolermaster case that I purchased (ATC201B-SX2). I called to find out if the order was going out yesterday, which I was told yes. Then I got a call from the lady that I talked to, and she informed me that warehouse could not ship the order yesterday and will do so today. She has also send an email with the apology. I am VERY VERY pleased with the customer service! Compare to other places, I think SundialMicro has one of the best. The case was indeed shipped today. Although the selection is not very large, and only a few brands are carried, those represents the best brands. For example, Coolermaster, Lian-Li, etc. I hope SundialMicro will have increasing support from the online community, such that they can continue to expand their offerings, while maintaing the excellent customer service!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-15

"Sundial Micro is among the best of online retailers. Questions were answered in a timely fashion by friendly staff. Items were shipped quickly. Online ordering is secure.

Only gripe is that I had to purchase 2 additional fans since the site said exhaust fans were not included with the case. However, the case shipped with factory fans installed. On a good note, since they were out of the replacement fans they gave me thermal controlled silence fans at the same price as the replacement fans.

Overall I am very satisfied with the service and products I ordered, and price. Would highly recommend to others looking for the best Cooler Master prices.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-09

"This was my first order from Sundial. I ordered a Cooler Master case and Enermax power supply, and i will glady shop here again. Prompt and courteous service. Will order here again as soon as they restock some items. Looks like all they do is pc mod stuff, and they get the new stuff first. Highly recomended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site