"I ordered a sleeping bag on Wednesday morning that I needed for the following weekend. I knew that I was cutting it close so I called customer service just to double check to make sure it would arrive in time without having to pay any extra shipping rate. I was told that the item was in stock and because my order was placed before 10 A.M. that it would go out the same day and I would likely receive my item by Friday (in just 2 days and way before I needed it). Hiwever, the next morning I received an e-mail saying that my item was back ordered. I called the company and was told that the bag was out of stock and would not be received from the vendor until the end of April and I should receive it by May 4th. I took my chances and received the item on May 3rd just in time for my trip. I was disappointed about being told something is in stock and the next day receiving an e-mail stating that the same item is back ordered."
"I will and have recomended Sunnysports to other people."
"I LOVE MY NEW SLEEPING BAG!"
"I did get the item I ordered quickly and with out any shipping cost. I have not used the item yet. I wish the cost of the item was lower, but it seems to be competitive."
"Great service got my tent when they said I wouled"
"Sent to SunnySports via email after sale:
"I just want to say that although it's been a few years since I last purchased from your site, I continue to consider my online shopping and customer service experiences with Sunny Sports to be among the most professional, responsive, and customer-centric experiences I've had. Thank you!""
"Sunny Sports has become my first stop online whenever I buy new outdoors stuff. They have good sales prices on a wide selection, an easy way to navigate to find what you want, and quick delivery. "
"Excellent price and love my product. Thanks!"
"Excellent. Got a great price on a great product."
"good price, prompt delivery"
"I purchased a pair of trekking poles. I liked good price and prompt delivery."
"Sunnysports has been a fantastic find. Their website is easy to navigate and the staff are super courteous if you have any queries. They for some reason are more competitive in pricing than any other sporting company we have found. We will be ordering more items again very soon."
"Excellent! After significant research online, Sunnysports had the best price for the best product and their product information made for great comparison shopping. My son loves the sleep bag and he is excited to use it "up north" in the Boundary Waters of MN this summer."
"Great! Fast shipping, good price!"
"Excellent service, good selection, low prices!"
A rep from Sunnysports, sunnysports, has responded:
“Thank you for your order and feedback. We regret your dissatisfaction. We tried contacting you through email and we also called you, but as of yet we have had no reply. Please email me at custserv@sunnysports.com so we can resolve your issue to your satisfaction.”