"I ordered a nice earring set with diamond pendant (1/3 appraised total weight) in silver. It said appraised in the order so I was not hesitant to order. When I received the order (very small diamonds, yet very pretty/sparkly) there was no appraisal card. I sent an IM to them for clarification and was told that only jewelry of $200 or more receive appraisals. When I told them what my order and receipt said they asked me to email it to them (which , wouldn't they have that information?) and someone would contact me the next morning. Well, no one contacted me so I sent another IM. Again, I was told there was no appraisal for the amount I spent. I said why didn't anyone contact me and I got a link to the Webster's dictonary on "appraisal" and the definition!!!! This was from Trey. I asked to speak to a supervisor and of course got no where so I called...TREY answered! I asked for information to just return the items because I'm not liking the service here. He said I will email you a label. Well, no label was emailed. So I once again sent an IM and was told they don't send return labels unless its for a repair!!!! I really feel like this company is shady and not anyone I want to do business with. I am going to take the jewelry to my local jeweler and have them appraise it. "
"You really do not deserve one star for what you call jewelry .
A picture of this bracelet should be in the dictionary beside garbage.
I didn’t expect a lot for the price but expect half way decent.
Not even close o
"
"My lovely loop earrings are perfect for any outfit and well made. They are classy, dainty and have a pop of sparkle. I highly recommend it’s a buy that will match all your clothes! "
"Earnings did not ship until two weeks after the given ship date. The site would post a link to DHL for tracking information like they shipped, but it still took weeks for them to ship. When they finally arrived the stones looked nothing like what we ordered. They do have good customer service, which is why I changed my review and gave them an extra star. They offered to replace them, but I chose the refund. They deposited the money back in my account within four days of returning them, "
"My sapphires earring we amazing, very well made and so pretty"
"I couldn't be more happy with my Crystal and Pearl necklace and bracelet set! High quality, and beautiful. Super fast shipping as well."
"I won a lovely 3 1/2 carat opal and diamond bracelet in platinum overlay. It is so beautiful! I have only had it a few days but 8 have gotten so many compliments on it. Thank you for this wonderful prize, it came so quickly, it is so beautiful and I am a happy customer who will be coming you for more jewelry! "
"I won a prize from SuperJeweler.com and they were SUPER about it. Personal service and fast shipping. My emerald earrings are fab and I look forward to purchasing from them in the future!"
"I won a nice bracelet from super jeweler and I love it. Thank you guys so much!! "
"Thank.you so much for the saphire earrings. They are an unusual style and i have gotten several compliments on tbem the 2 times i have worn them."
"Long story short don't order from this company if you intend to get an item on time. If their process is a hint of their quality of product buyer beware... "
"I bought a pair of 1/4 CT hoop earrings for my Daughter. I wasn't expecting flawless diamonds by any means but what I received were the worst "diamonds" I have EVER seen. They looked like little Elmer's glue drops. And their return policy is you have to pay postage AND insurance to send the garbage back. Which I could see if it were me just changing my mind but to return garbage?!?!?!? I wish I could post a picture to save anyone else from purchasing from these scammers!!!! "
"Love it so much thank you"
"The opal ring is gorgeous with so many beautiful colors. The packaging was beautiful for gifting and the customer service was very helpful. I was able to chat one on one why the opal was so special to me. I loved if all so much I went back and bought $5000 diamond earrings for $1200. The prices were unbeatable and shipping was fast. Thank you!!"
"I am so happy, I love your Jeweler!! Looking forward to shop for Christmas!! Thank You "