"I ordered a couple 1ct tw bracelets for my wife for Christmas. They each came with a bonus set of earrings. They were so beautiful I gave them to her 3 weeks before Christmas!"
"Great price and very attractive to the eye"
"Jewelry didn't look anything like photos on website. Quality of jewelry looked cheap and like costume jewelry. Diamonds looked very cloudy"
"I didn’t receive payment confirmation when I placed my order so I kept submitting it and ended up ordering three times. I emailed the company, not knowing if I would receive a response as I have never dealt with this company before. To my surprise, I received a very polite and helpful response from Sean on Thanksgiving day! He was able to see my order had processed three times and immediately refunded two of them. The refund was quick and painless. On top of that, the necklace is beautiful and was delivered quickly. I can’t wait to give it as a gift on Christmas! Definitely recommend this company!"
"Awesome customer service and beautiful items!"
"I ordered four personalized necklaces. The print is so small, you cannot read a single name. I would be to ashamed to give these as gifts. I may use them to secure a ribbon on the next gift I have to buy to replace this mess.
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"I love this site. I’ve been ordering here for years for gifts for my mom....a former jeweler. The quality is great, the prices are great and everything arrives on time and as expected. "
"I was disappointed with the colour of the earrings but customer service was outstanding and my account was debited immediately "
"I just randomly saw the necklace and ordered.
it is pretty nice in a good discount price."
"Very satisfied buying from super jeweler"
"I'm very disappointed in what I received. The diamonds in this bracelet are very cloudy and white. In order to send it back I have to pay for shipping and insure it and certify it costing me even more money. I will never buy anything else from here again."
"My husband and I are frequent customers and have always been happy with SJ. The turnaround time might’ve been a a bit quicker but I’m sure you’re working on making it better :) thank you !"
"I ordered an item on 11-24-18. Not only has it still not shipped out, no one there is able to give any information about the status. When I looked at my order status, it shows that the master jeweler is making small corrections to the item for over two weeks. I purchased this item with the appraisal certificate which reads that it's worth 1800. Now the very next day, the same item was over double the price and appraisal, which was for 4000. How could the exact item have two different appraisals? I can't get an answer for that as well. I've chated with customer service and the would not even respond. Which I have multiple screenshots to prove. Bad service all the way around. Never will I purchase anything from super jeweler again. They ****"
"I shopped a lot for jewelry and finally found SuperJeweler. Their customer service answered my questions and took my order. The earrings came fast and I'm happy."
"Had a hard time picking something out but at least there are cheaper options here too."