"I bought a bunch of items. Most were broken or falling apart right in the packages, without me even taking them out."
"quality of diamonds were horrible and a lot smaller than expected, also 2 of the stones are practically falling off "
"False advertisement with cheaply made like rock looking. Failed to follow up with me when I contacted (by phone) SuperJeweler about my dissatisfaction with my bracelet. I contacted Super Jeweler and spoke with Karen who I thought would and was to be understanding but rather just said what was probably just rehearsed to be said. Anyway, emails and photos of my bracelet were sent and I received no response as expected after being told I would hear back from her. I am very disappointed because I truly believed my bracelet would be what it was made out and said to be. The put-together of itself was disappointing because if you aren't a person to look closely to your jewelry, you will certainly be fooled. I definitely Will Not recommend this company and I hope business with Super Jeweler doesn't thrive because lies and fake product is not worthy of rising. Customers please be aware"
"This was definitely fast delivery and Great jewelry piece!! My mom is going to love it!!"
"This great company mailed me out a new bracelet for my wife when my original order did not get delievered to my home. My confidence in American companies is restored as they did not question me when they mailed another bracelet out with in one week. I HIGHLY recommend this company for their prodects and AMAZING customer service."
"Beautiful bracelet & earrings! Very elegant! Well worth the money!"
"A large selection to choose from. Good quality products and very fast delivery!"
"My diamond earrrings were a lot cloudier than the description, grading, and picture lead me to believe they would be. Very disappointed "
"The earrings I received with my purchase is defective and will not stay latched together. Keeps falling open and have almost lost one! "
"Very good purchasing experience. Fast shipping!
Seems to be quality product. But much smaller than expected. Only reason for 4 stars"
"I purchased what appeared to be a lovely diamond bracelet, I got for a great price with sale and coupon codes. When it arrived I was very disappointed with the quality. The "diamonds" were very cloudy/opaque and the ones with any clarity what so ever had black dots within them. There is no way I could ever give this as a gift. I chose to return it and am waiting on a refund. The return policy requires insurance and a return receipt, which cost me another $12.00, plus the cost of shipping. About a third of the cost of my item, but I was not going to keep the junk they sent me. I'm not sure who writes their great reviews, but i'm pretty sure they are bogus. I DO NOT recommend Super Jewelers to anyone seeking quality and clarity in their jewelry."
"Always extremely pleased with everything I order. Beautiful pieces fast shipping love the Brads deals. Great store "
"Love that I could take time to make payments and the earrings are gorgeous! "
"Whilst I didn’t expect high end jewelry for the discounted price I paid, I did expect a better quality product than was received. The closure assembly does not work well and the “platinum plating” is really subpar. "
"The price was perfect for my budget and I expected them to look a certain way based off the photos they provided but they look better than the pictures in my opinion! It came packaged very nicely with all the documentation and was a day early. I will be shopping here in the future. "