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Verified
5/5

2019-11-01

Great Seller.

"Good price and prompt delivery."


Verified
5/5

2019-11-01

Beat Amazon's price they were $205, Amazon was $249

"Delivered on time, I am unhappy with Amazon."

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Verified
5/5

2019-11-01

Great service

"Wonderful service. Questions about the product and valuable information on installation not addressed in the instructions. Delta product looks great. Not yet installed but looking forward to seeing it perform. "


Verified
5/5

2019-11-01

Part was perfect and cheap overnight really helps when its something for the kitchen.

"I searched for an ancillary part number in Google and Supply's result was the actual part I was looking for. Clear photos of the part increased my confidence that it was the right part, and $15 overnight shipping sealed the deal. Will use again."

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Verified
5/5

2019-10-31

Come quickly and packaged well

"Thanks! Great experience."

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Verified
5/5

2019-10-31

Parts easy to search and service was fast

"Replacing 100 year old house plumbing required about $300 of AquaPex and parts. The shopping cart was easy to edit as my parts list grew and the research for parts was made easy by a well organized web site"

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Verified
5/5

2019-10-31

Another satisfied customer!

"Easy to order, delivered within expected time frame. Will definitely use again."


Verified
5/5

2019-10-31

Great service!

"Awesome transaction and delivery"

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Verified
5/5

2019-10-31

Toto Drake with matching seat and a brushed nickel handle

"Can't believe how quickly our new Toto toilet arrived. We waited a bit too long to make a decision on what to buy, or more accurately, what not to buy. We decided not to buy from the local box stores, as they just did not carry what we really wanted. The Toto gave us a 1.6 gal flush in an elongated design. The increased volume (over the more popular 1.28 gpm choices) is important to us, as we have a very long run from that bathroom to the house sewer line exit, and that run is particularly poorly pitched.
Also, I asked if I could add a brushed nickel handle to my order the day after I had placed it. Sybil was extremely helpful in making that happen. It really completed the look.
Haven't yet used the toilet, beyond test flushing, but it appears to function as expected.
"

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Verified
5/5

2019-10-30

Great support from Carmen and Supply.com

"The product came as promised, on time and in good condition. Many thanks for the great support by Carmen Halpin. Thanks for a great experience!"

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Verified
5/5

2019-10-30

Best Possible Outcome

"I ordered a plumbing fixture from Supply.com. UPS say they delivered it, but it wasn't to my house and none of my close neighbors had it either. I called Supply.com and spoke with Michael. I was expecting to be told I'd have to order again and make a claim with UPS ... both Lowes and Home Depot have done that to me. But, Michael just shipped out a replacement, no problem. Such rare and treasured customer service. Thank you Michael and thank Supply.com"

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Verified
5/5

2019-10-30

Awesome Service

"It was the correct part, ordered and received before delivery date! Thank you.
"

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Verified
5/5

2019-10-30

Better than Amazon

"Received exactly what I ordered in just 2 days"


Verified
1/5

2019-10-25

Broken toilet

"I purchased two toilet from supply.com on 8/28/19 and they said they had it in stock. I can expect the toilet in 3-5 days. I got the first toilet fully packaged in a timely fashion and it was fine. The 2nd toilet arrived on 9/16/19. I left a note for the driver to leave the toilet because i was not able to be at home. The toilet got delivered broke and Delise from supply.com informed me I’m responsible for the damaged toilet since I gave them permission to leave it. The toilet was strapped and shrink wrapped to a pallet by Supply.com but Saia freight delivered it without the pallet. This is not the crazy part. After 1 month of filing the claim with Saia motor freight. They approved the claim and I would have to call supply.com to get my credit. I called supply.com and was told by Delise they can’t give me the credit because I left them the note to leave the toilet. I had never heard of this non-sense. In this case, I wasted numerous hours thinking I can get my credit but instead supply.com gets the credit that I deserve and sell me a broken toilet. Like i told them, if this toilet was $100. I would have had let this go but this is a $600 toilet . Can anyone explain how Supply.com can get away with this craziness???"

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Verified
5/5

2019-10-30

top notch

"Colin Baxter is great to work with"