"Supply.com had what I needed at the best price and delivered quick."
"The sales guy on the phone was very helpful and patient. Thanks "
"Great price. Fast service. Is there anything better?"
"Ordered from Supply.com because of promised same day shipping. I got an email telling me it was shipped around 3 pm, another from UPS to expect delivery the next day around 4:30. Next morning found out that only a label was printed. Cost me $10 extra to learn not to use Supply.com. Sent email to my “personal account manager” got no response. I’m done. "
"I love my account with Supply.com, they are just as fast as Amazon's prime, but even better with some of there products being eligible for same day delivery, that is amazing. Way to step up to the plate Supply.com!"
"We thought it was too good to be true. Incredible service. Amazing delivery. Literally the next DAY they were halfway across the country and asking for our preferred delivery window. Amazing. And a great price, too!"
"Ordered my in-stock items, received acknowledgment but then almost a week later the items had not shipped yet. But my credit card had been charged! Called, got the answer that the item wasn't approved for California code and she was going to check on same item with lower pressure for California. Was on hold for 10 minutes and she never got back on the line. Then emailed to give a different ship to address, received an automated answer saying a case was created. But still no answer, and still no shipment. D"
"My local supplier could not tell me when the plumbing part I needed would be available.
I am so happy I found Supply.com and had the much needed part in 2 days!
I will definitely be a repeat customer!"
"Original order shipped on time, unfortunately one item was damaged in shipping. They had a replacement shipped out the same day. Customer service rep. was extremely helpful."
"Excellent Service.
Delivered as promissed"
"Excellent customer care and fadt delivery"
"Unfortunately the product I wanted could not be shipped to me. I had to call to ask for the status to get that information, at which point they apologized and promptly refunded me. Too bad, maybe I'll try them in the future though."
"Ordered a Zoeller Sewage Pump Packaged System. Arrived one day later than promised. The box was smashed and falling apart. Upon opening the basin found very little shipping peanuts. Upon inspections found that the pump was broken and not useable or repairable. Called for another system and the salesman was very friendly and helpful. Said would send out another one overnight. He said he requested extra packing peanuts and stronger box marked fragile. Arrived today not in any box or protection. Even the UPS drive was surprised that it was not packaged for shipment. Upon inspection of the system I found the 2 inch white pipe was broken offstage the point where is is screwed into the pump. Unknown yet if usable until the plumber comes tomorrow.
Bottom line is good customer service by the phone people. Extremely poor service when it comes to shipping the products. All I can say is I am a unhappy customer and will not use Supply.com ever again."
"See above.................."
"It was very good, would def use again! "