"Easy to navigate and pay.. product came when it was supposed to.."
"Disappointment. One of the shipping boxes has a hole and missing item. That box contains no item. Tried to get to a hold of Customer Service but always closed or unavailable. Tried to contact support via web site messaging but it does not work."
"Never called back to address my concerns "
"It was really easy to find what I was looking for and it was shipped to my house within 2 days. The price for the product that I purchased was also slightly lower than other sites. "
"I always have a good experience "
"Great- will order from you again and will recommend you to others"
"Needed a hard to find part in a pinch, shipped for arrival the next day. "
"Arrived in short order.. wasn’t damaged! That’s all you could ask"
"The parts were perfect, exactly what I needed and they arrived very quickly. "
"Easy to work with, quick and friendly delivery. Thank you!! "
"Ordered product and received two days later! I needed a toilet lid and it was a perfect fit. No damage in shipment."
"The low rating is for taking three days to tell me that you couldn't ship the 1.6 gallon flush toilet to California. I should have been informed before then and your web site should have stated that exclusion."
"I ordered a laundry washer pan on Thursday with a delivery date of Monday (installation was supposed to be on Tuesday). By the end of the day on Monday my order still shows that it hasn’t even shipped. I called customer service and he was actually great (That’s why it is a 2 star rating). He says that he put the order in again and it should arrive Wednesday. Whatever, it didn’t matter because the installers didn’t even show up on Tuesday (they are a different rant altogether). Out of nowhere the first one arrives late Tuesday night, but it is broken. It’s made of a cheap, thin, brittle plastic and it looks like someone stepped on the corner of the box and cracked it. I didn’t care to return it because the second one arrived Wednesday night. Now my order status went from not shipped on either of these straight to delivered. Final complaint is that there are no instructions. There is not predrilled hole. The installers said they won’t drill a hole. Now it is sitting under my washer like a bowl, ready to overflow if it does leak unnoticed. I am not sure how to drill the hole and I am afraid that the plastic will crack if I do try and drill it. End story: shipping was unpredictable, customer service was good, and product is trash. 2/5 "
"Supply.com had the item I needed. I ordered two and received them in less than a week. Ordering was quick and easy. "
"Repeat customer. Best pricing and quick ship."