"Easy , simple transaction "
"Supply House was very fast and precise in sending me 2 items, a Fan and a "tiny" electrode for a Rinnair tankless heater.
I asked for Overnight Air delivery; they put everything in 1 package but charged me for 2.
A little disappointing."
"Ordered a couple of things and the both are working fine
"
"EVERY SUMMER WE WOULD HAVE TO GET OUR CAPACITOR REPLACED- CHARGED LIKE 40.00 JUST FOR THE PART- PAID A LITTLE OVER $2 OFF THIS SITE-I ORDERED 4- THANK-YOU SUPPLY HOUSE FOR NOT RIPPING PEOPLE OFF , ALSO GOT IN A TIMELY MANNER !! WILL BE TELLING EVERYONE ABOUT THIS GREAT COMPANY"
"Every thing was great and shipping was fast! Only gave it a 4 star simply because my account didn't show me my order! "
“Hello,
Thank you for taking the time to review our services, we greatly appreciate it! We truly value your feedback so we appreciate you reaching out with this review. We apologize for any inconvenience experienced. If you need any assistance with locating a previous order, please feel free to reach out to our Customer Service team here: https://www.supplyhouse.com/sh/control/contactUs
Thank you again for your positive rating and we hope you continue to use SupplyHouse.com for all your heating, HVAC and plumbing needs!
Thank you,
Danielle D.
SupplyHouse.com Team”
"I have ordered a fair amount of plumbing supplies through supply house and have been impressed by their pricing and customer service. I placed an order and apparently the shipper lost the shipment. I called customer service and they promptly reshipped the order the next day. Would highly recommend using this vendor."
"The site is easy to navigate and checkout was easy. The only thing I would like to see different is being able to checkout as a guest and not create an account. "
“Hello,
Thank you for your review! We're glad to hear you found our site easy to navigate and had a smooth checkout experience. We appreciate your feedback about requiring an account to place an order and apologize for any inconvenience this may cause. At this time, we do require all orders are placed under an account to best protect our customers.
If there's anything else we can assist with, please don't hesitate to reach out to us at 1-888-757-4774. We're always happy to help and we appreciate your feedback!
Thank you,
Danielle D.
SupplyHouse.com Team”
"Fast shipping and well packed, thank you!"
"I dealt with a most wonderful support agent. She helped me find the proper fan for my condenser motor. What made this such a big deal was the fact that parts were no longer available for my Goodman hvac CK42-1C. After doing some research your support agent found me the fan blade that would fit my hvac system and I am extremely grateful to her. Also, I am impressed with your speedy service. I just ordered the fan blade the other day and it was delivered to my home today. Thanks so much!!!!!!!"
"Was great easy to order came in very fast I will be useing them again and price is right."
"Excellent quality merchandise and fast shipping. Great communications/order tracking. "
"Great price and here in two days. Can’t complain"
"Right product, fast delivery."
"Parts arrived quickly and just as depicted."
"Excellent. Part came next day as promised"
"Great company to do business with! Received my item within 24 hours with free shipping. Will definitely be a return customer!"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We apologize for any inconvenience or confusion we may have caused. Upon review, we see that there was only 1 expedited shipping charge on your order.
If you need further assistance or have any questions, please don't hesitate to contact us at 1-888-757-4774. We would be happy to further assist!
Thank you,
Danielle D.
SupplyHouse.om Team”