"Easy , simple transaction "
"Order the part i needed late Monday hat it by Wednesday. Part came packaged well for shipping worked perfectly "
"Received my products fast. Was a little cheaper local supply house , but, they didn’t have it in-stock and supply house.com did. "
"Got a motor I needed to fix my AC in just two days with free shipping, the part was very reasonably priced as well. "
"Good quality product, fast shipping, great price!!!"
"Took me months to get my product. I understand back order but no one could even reach out to me and let me know multiple times "
"Fast shipping. Thank you much "
"The components arrived in pieces, torn and damaged / missing packaging. Could not believe they would ship expensive components that way. "
“Hello,
Thank you for your feedback, we appreciate that you have taken the time to provide a review so we can improve for the future. We sincerely apologize for the inconvenience you experienced on your recent order with us. We strive to package and ship our products as securely as possible to ensure they arrive in the best condition to our customers but unfortunately sometimes damages do occur during shipping. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.
Upon review, we see that a return has been created and we hope we were able to assist accordingly.
Again, we sincerely apologize for any inconvenience this may have caused and for the condition you received your order in. If you need any further assistance with your return, or if you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"They deliver fast and I get what I want at a decent price "
"Sincere quick and great price "
"Great experience. Easy to order and arrived so fast. I absolutely recommend"
"Always have what I need. Two days at the door - and the right parts. Thumbs up!"
"I ordered on line which was easy to do. I was very pleased with the fast service."
"Price was right and the delivery was phenomenal!"
"Item arrived in good condition and quickly. As good as Amazon.
"
"Love the customer service"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the frustration you've experienced with the delay in receiving your product and the lack of communication regarding the delay in lead time. We understand how important timely updates are during the ordering process, and it’s disappointing to hear that we fell short in this instance.
Your feedback is important, and we will use it to improve our communication in the future. If you need any further assistance with your order or have any other concerns, please let us know, and we’d be happy to help. You can contact our Customer Service team at 1-888-757-4774 or via Live Chat using the live chat feature on the Contact Us page on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”