ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-09-06

Quick delivery

"Quick delivery of a good quality pump. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-06

Fit perfectly and works as it should

"Easy to order and fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-06

Great Service

"Very professional help on the phone helping me to determine the best solution for my new Walter filtration system followed up with very quick one day delivery.
Will definitely use Supply House again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-06

Air filters

" Easy to order, great communication. Kept my updated on the status of my order. Great Company! Will order again. Highly recommend this company!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-09-06

Didnt get what i ordered, item in poor condition

"I did not get the item i ordered and the item i did receive was not carefully packaged. The tape that protects the adhesive was pulled off in several sections and thus the insultation is stuck together in many places. Very disappointed. "


Rep reply posted 2024-09-16
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We sincerely apologize for the issues with your order as this is not the experience we typically aim to provide. We're sorry to hear that the item arrived in poor condition and was not properly packaged and we appreciate you reaching out with this feedback so we can improve our packaging for the future.

Upon review, we see that you have since been assisted with a refund. If we can try to assist with anything else, please don't hesitate to reach back out. We're so sorry again and we hope to be able to better assist you in the future.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-09-06

recent purchase

"Excellent. Order was quick & filled exactly as expected. Would order any time I need plumbing parts!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-06

Exactly what I thought it would be.

"I needed a 3x3x3 Fernco flexible lateral fitting. None of my local suppliers had it in stock. Supply House had it and delivered it when they said they would.
Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-06

Excellent.

"Excellent prices, excellent service, excellent shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-09-06

Fast

"Easy to find what I needed and fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-09-06

Super company.

" This company is super .
Great prices fast shipping and keeps you informed on orders.
One of the very best.
Phil
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-06

Great experience

"My furnace blower wheel failed over Labor Day weekend and I was in need of a new one quickly. I was able to order and get it next day. I installed it and had AC back up in 30 minutes.

I will use them again if my furnace has future issues.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-06

Fast and Efficient Service!

"Ordering process was easy and part arrived on time."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-06

Easy

"Easy ordering, fast delivery!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-06

Great Service

"Spoke with customer service about a part I needed. Didn't have part#,soI sent photos. I got an email back with correct part. Received it in a few days and it worked perfectly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-06

The rookie

"I'm a first time user. The website was very intuitive and easy.
My order came quick and was accurate.
Can't ask for much more.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process