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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-09-07

Fast shipping.

"My order arrived next day. Order was correct. Very happy with supply house."

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Verified
5/5

2024-09-07

Awesome

"Quick, easy, and reliable. High recommend. "

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Verified
5/5

2024-09-07

Specialty fitting in stock delivered next da

"I was in a jamb and needed a 4x2 pvc eccentric coupling. None of the local suppliers had it.
Ordered on supplyhouse and was there the next day.
"

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Verified
5/5

2024-09-07

Fast shipping!

"Bought a condensate drain j-trap that’s not available locally and received my order in a couple of days. The condensate p-trap I bought from a big box store was too shallow for my positive pressure coils. It pushes out the water from the trap and allows air to escape through the drain line, slightly reducing the efficiency of the system. Would definitely buy again from Supply House."

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Verified
5/5

2024-09-07

Shocked how fast they delivered

"I randomly found them. they look like the many others on the internet, but they are not. First of all, no knock-off filters. I was looking for an OEM Honeywell filter and they had it. Amazon tries to trick you into thinking its the exact filter but usually its a knockoff. Amazon's search algorithm even ignores your search for "OEM" and gives results for "OEM replacement", which is a euphemism for a knockoff. Second of all, they didn't charge much if anything for next day shipping while keeping their prices competitive. Third and arguably best of all, they followed through and the package came next day in a sturdy boy fully protecting the filters and wrapped in plastic in case it rained. I have added them to my bookmarks. I'm not looking for another supplier. And neither should you."

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Verified
5/5

2024-09-07

Fast delivery bailed me out.

"Not my first order but this one saved my **** to be able to finish a project while the weather was still cooperating. Next day delivery as promised with no additional charge. I'm sure I was lucky my uncommon part was on stock and the warehouse it came from had to be close. Prices are always good too! Thanks"


Verified
5/5

2024-09-07

Fast good

"Fast shipping good price yay"


Verified
5/5

2024-09-07

10 star review.

"Priced right. Came quick. Great hard to find product. "

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Verified
5/5

2024-09-07

Good price. Fast shipping

"ECM Motor was a good replacement for my Trane condenser fan including the attached wiring harness"

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Verified
5/5

2024-09-07

Awesome to do business with

"If you order before 4 it’s shipped to you the next day!!"

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Verified
2/5

2024-09-06

. Missing piece/damaged box

"The ordering was great but my package/box was delivered damaged, open , and the burner assembly missing. I will return what I have and just replace the tank at this point due to the time I’ve lost and will loose. "


Rep reply posted 2024-09-16
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We're so sorry to hear about the issues you've encountered with your order. It’s frustrating to receive a damaged package and find missing items, especially when you're relying on them. Upon review, we see that our Customer Service team has since assisted you and we hope that went smoothly. If we can try to assist with anything else, please don't hesitate to reach back out to us and we would be happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
2/5

2024-09-06

Package late

"Still have not received air filters."

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Rep reply posted 2024-09-16
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We do apologize for the inconvenience you experienced on your recent order with us and that you had experienced a delay in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. Your order was not the typical scenario as the lead times and delivery dates posted are usually accurate. We truly understand how this additional delay is frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.

Upon review, we see that this was delivered on 9/7. Due to this delay, we will be processing a refund on your shipping cost. Once this has been processed, you will be emailed a refund confirmation reflecting this. This can take between 1-4 business days.

Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding your order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-09-06

Terry Groves

"Very fast delivery and low price for item and delivery. Will definitely be using them in the future "

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Verified
5/5

2024-09-06

Fast delivery

"Excellent service and wxcellent product"


Verified
5/5

2024-09-06

A/C filters

"Ordering, processing was easy, delivery on the day promised, but the filters themselves look low quality (more like spider webs than actual dust-obstacles)."

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