"Easy , simple transaction "
"Ordered a part for work and had a few days off, came back to the wrong part being delivered. It's been almost a week, and they haven't even noticed. Now I have to wait for the right one to ship, assuming it's not a hassle to get it sent... "
"I received a condenser motor and capacitor which fit into place perfectly. It got my AC up and running. Shipping was very fast even over the July 4th holiday weekend. Thank you!"
"This was the first time we shopped Supplyhouse.com. We are definitely going to be repeat customers! They have hard to find items and speedy shipping! "
"Quick, Lowest Cost, Good Packaging, parts arrived in Great Shape"
"Always have what I need and delivery is fast as well"
"I ordered a new well tank and tank tee attachment.
Customer service walked me through the whole process and was very helpful with my freight delivery. Everything was delivered as ordered and less than 1 weeks time. Very happy with both products and will be ordering again!!"
"The HVAC Run Cap was the correct price for the part... less the $5. The shipping was not free but realistic. The shipping time was as described and within 10 days. So the overall value is great! Payment was easy... I use PayPal."
"Arrived as expected. Black drain pipe. "
"Always delivers the promised product and quality and in a very timely and reasonable manner. Will return for future purchases!!"
"Everything from ordering to shipping to delivery was awesome. Super fast.
Will recommend!"
"I was looking for these clear PVC traps. Google took me to supply house; I realized I had shopped there before. Ordered again readily due to last experience being pleasant as well. "
"When I looked up the item, it listed free shipping delivery in a couple days. When I ordered it I was charged for shipping. Still overall was pleased. Paul "
“Hello,
Thank you for reaching out with this review. We're so sorry for any inconvenience this has caused. Typically, we offer free shipping on orders where the subtotal is $99 or more. We do however, have a free TradeMaster Program which provides free shipping on all orders for those in the trades. If you would like to receive lower pricing, free shipping, and more exclusive benefits, feel free to sign up for our free TradeMaster Program here: https://www.supplyhouse.com/apply-for-trademaster
As a courtesy for this order, we have submitted the request to have a refund on the shipping cost processed for you! Once this has been processed, you will be emailed a refund confirmation within 1-2 business days.
If there is anything else we can try to further assist with, please don't hesitate to reach out to us at 1-888-757-4774. We would be happy to help!
Thank you,
Danielle D.
SupplyHouse.com Team”
"I required meters for testing normal household problems... carbon dioxide, combustible gas, moisture, laser thermometer, etc. Picked them out and got them ASAP -- and everything works."
"All was as described with super fast shipping, thanks."
"Very fast service and packaged like they would ship to their mother. They care about the products they sell! The shipping box is something that I will keep for either mailing to someone or for storage. Their products are top notch."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review and providing this feedback, we greatly appreciate that you have taken the time to provide a review on our business. We deeply apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!
Due to the inconvenience, we will be processing a refund on your shipping cost for this order. Once this has been processed, you should receive a refund confirmation email within 1-3 business days.
Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
Supplyhouse.com Team”