"Easy , simple transaction "
"great price fast delivery"
"Had to call to get the rest of my order , need to check on people sending orders out."
"Good online experience, and item arrived two days earlier than expected. Thank you!"
"3/4 of my order was right."
“Hello,
Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!
Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"fair price.great shipping good product,good quailty,thanks"
"Easy to place order and received part in timely fashion"
"I've been shopping at SupplyHouse.com for quite a number of years. The web site is very easy to navigate and find what I'm looking for, the prices are good, and the merchandise is quality name-brand stuff, not the cheaped out big-box items. Shipping is always fast, and I usually receive my orders within 1-2 days of ordering. Excellent service! These guys are my #1 go-to whenever I need to get plumbing or HVAC items."
"Happy with overall process from ordering to receiving product. Would recommend this company. "
"Knowledgeable rep.
Excellent customer service. Efficient shipping. "
"Needed right and left end cap for my old Burnham cast-iron baseboard 50 years old they match perfect great job thank you"
"I ordered we paid it did not show up"
“Hello,
Thank you for reaching out with this review as we are always looking to improve.
We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is very frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"what i was in need for my property i found it
"
"Excellent voice chat !! Excellent service !! Very pleasant conversation with nice Americans who actually speak English ! Wonderful !"
"Quick turnaround on my order. "
"Great experience, good price"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a replacement order was set up for the missing material, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!
Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”