"Easy , simple transaction "
"The baseboard registers I bought from supply house.com were advertised as 14” long x 6” high. This is wrong. They are actually 15-3/4” long and consequently do not fit into the baseboard slots. I am very disappointed with this outcome and I hope you will correct this mistake of inaccurate measurement of your product dimensions. I would like someone from supplyhouse.come to contact me. "
"I contacted supplyhouse and the customer service I received was amazing. I received the part I needed in 2 days. "
"awesome service keep it up, been a customer since 2018"
"Hard to tell since they don't return emails "
“Hello,
Thank you for reaching out with this review. We deeply apologize for any inconvenience you may have experienced. Our customer service team works hard to respond to all emails received within 1-3 business days depending on the volume of the email inbox at that time. We are so sorry you have not yet heard back from our team as this is not the typical level of service we seek to provide.
If there is anything we can further assist with, please don't hesitate to reach out to us at 1-888-757-4774 or via live chat using the live chat feature on our website linked here: https://www.supplyhouse.com/sh/control/contactUs
Thank you,
Danielle D.
SupplyHouse.com Team”
"Big selection and fast shipping"
"Ordered items -paid money-got merchandise-very simple "
" I paid over night on Thursday. It came on Monday. It was too late. Needed right away. Bought on Saturday new. Could not wait
"
“Hello,
Thank you for reaching out with this review as we are always looking to improve. Upon review of your order, since this may have been placed after the shipping cut-off time, the estimated delivery was Monday, July 8. We deeply apologize for any confusion this may have caused as we understand the importance of receiving your order as quickly as possible and any misinformation that may have been represented on your order confirmation email.
If you need any assistance with creating a return for a refund, please let us know and we would be happy to further assist accordingly! You can contact our Customer Service team here: https://www.supplyhouse.com/sh/control/contactUs
Thank you,
Danielle D.
SupplyHouse.com Team”
"Great product, Great price and fast delivery. Perfect!!"
"Order came sooner than expected and Joe was a big help."
"Great place to get all of my MEP supplies. I haven't shopped here for Electrical but highly considering it."
"had a recent request to install an outdoor sink; a simple request. Customer said they want both hot and cold water supplied to it; still fairly straight forward. Then they asked for it to be connected to their septic tank...hmmm.
Was looking for a connector to use that wouldn't require me to cut the pipe to install a no hub style fitting. Supply House had just what I had envisioned with their 4 x 1 1/2 saddle. Only required that I locate the saddle, mark the septic line and drill the appropriate hole; then glue the saddle in place. The main septic line serving the house was not compromised by this solution. I'll consider Supply House in the future for other 'fixes' for somewhat unique requests.
Thanks, Ken"
"I ordered parts to restore a bathroom fan, had everything the next day. Very satisfied with SupplyHouse!"
"Good plumbing parts and fast shipping"
"Great experience--fast shipping and accurate order processing. Thank you!"
"ORDER WAS FILLED QUICKLY AND CORRECTLY. ONE DAMAGE PART THAT WAS ACKNOWLED AND SAID WOULD BE REPLACED. VERY PLESANT PERSONAL YO DEAL WITH. "
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review as we are always looking to improve. We apologize for the inconvenience this has caused you.
We take accuracy in our product descriptions very seriously and we truly appreciate you reaching out with this feedback. Upon review, we see that the item description does list the wall opening size as well as the product's overall dimensions.
We see that you have since been assisted with a return and we hope this went smoothly. If you need any further assistance, please don't hesitate to reach back out to us at 1-888-757-4774 and we would be happy to further assist!
Thank you,
Danielle D.
SupplyHouse.com Team”