ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.45/5
Shipping & packaging:
4.47/5
Customer service:
4.42/5
Return/Replacement policy:
4.37/5
Featured Review


Verified
5/5

2024-10-17

Barndo

"Product delivery was quick & seamless, easy to use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-17

Excellant

"I have used this site serval times and the site is easy to navigate, all orders have been filled perfect and delivery has been quick. Very happy with service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-07

Very Good Company!

"They are a very good company. They shipped their products quickly. The product is well protected from damage, when it is shipped.
I highly recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-15

Quick Service

"Easy to navigate website. "


Verified
5/5

2024-10-15

First large order

"I was really surprised that I placed the order for hot water heat register covers on a Saturday afternoon, and the parts were here on Tuesday evening. I took them to the place of business I was replacing these at on Wednesday, only to find out that one of the items was marked with the identifying stickers incorrectly. It was 6:30 PM my time when I called and talked to a real person at SupplyHouse, and he told me to repackage the parts in the original boxes and set them by my door with a note on them, "to be returned" and UPS would take care of the pickup, no one had to be at the pickup site for the driver to complete the paperwork. By Friday afternoon I had all the correct parts and completed the job before the end of the day on Friday. Excellent response time!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-13

Great buy!

"Quality product, great price, fast shipping! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-13

False advertisement

"The Arlington outdoor receptacle 19” post with weatherproof in use cover is NOT as depicted in the associated literature on the Supply House portal. Very disappointing!! B"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-10-18
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this feedback. We're so sorry for the incorrect information listed. We appreciate you reaching out with this information so we can update our records accordingly. If we can try to assist with a return for a refund, please don't hesitate to reach out to us at 1-888-757-4774 and we would be happy to help! We apologize again for any inconvenience this has caused and we hope to hear from you soon to further assist!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-10-12

loved the price and value...

"it was easy.... did it all online and supplyhouse kept their promise and delivered just what i order in a timely manner.... i'm a home owner and if i or a friend of mine needs anything in there wheelhouse.... i'll be recommending suppyhouse as a go to source.... thank you.... rickeyg"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-12

Happy customer!

"I found what I need and it got here way faster than I thought!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-12

What a relief!

"What a relief that I found an alternative to Home Depot and Lowe's. Most of their prices are five times higher than your inventory, which means I can complete five times more projects by ordering from you. I live on a small retirement income and that means everything to me. I'm just glad I found you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-11

Wonderful

"Nicest packaging I've seen in a long time- fast on time shipping. Good pricing ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-11

Great company to work with

"They will work with you to get the parts you need
Fast shipping, easy returns. A company you will build trust with (I have).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-10

Shipping speed!

"Can’t believe how fast their shipping was! Very competitive pricing and awesome service! A++++ will definitely be doing more business in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-10

Great products at good prices and fast service.

"Great products at good prices and fast service. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-10

Sizzle worked

"I ordered Sizzle to try to open up a slow draining urinal and this worked!! The product was well packaged and had prompt delivery. I will be ordering from here again when I need more.
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process