"I have made multiple purchases and have been very satisfied with the initial service, price and products provided. My only complaint is their RMA policy and procedure. Filling out the RMA request form and returning it via e-mail is very difficult and the fact that they will not cover return shipping costs for defective merchandise is a real hardship on the consumer. My experience was having to return a defective 10.2GB hard drive. It took seven working days, and two e-mail requests for a RMA number. I then had to pay $17.50 in return shipping costs to get a $35 credit. I shudder to think what the cost would have been if I had to return a defective monitor. I feel that return shipping charges for defective merchandise should fall on the sellers shoulders, not the consumers. "

"Great Co to do business with. Always as described or better. Many many repeat orders over the past 4+ years and never a problem. Cheapest and BEST on the Web. Thank you"

"Unit arrived very quickly. Great deal, thanks! Look forward to future business."

"Incredable savings !! Everything as described in working order!! I'll be back for more, Thanks !"

"This is my second purchase from Surplus Computers. I ordered the IBM 9.1 GB 10K rpm SCSI hard disk for 29.99 and it shipped the day of my order! However, I was dissapointed with the unit because of the shrill noise that this disk emits. It is certainly fast though! I should have done more research as this is a ubiquitous by-product of a 10K RPM drive. I was planning on using this drive as my main boot disk, but for now it is un-mounted and will be used only as a backup. Now I know why one doesn't find 10K RPM drives at Best Buy or Circuit City. "

"my 2nd order from Surplus Computers. A great motherboard at a great price"

"Great experience, including really cool merchandise at unbelievable prices. Will definitely continue to shop here...."

"Always a distinct pleasure to do business with these guys. They are TOP SHELF!!"

"I have ordered from Surplus Computers for over seven years and have always been happy with thier service. I recommend them to all my friends. I even ordered Christmas from them this year!
Bill S.
Sonora, CA"

"This is my second time ordering from Surplus Computers, and I consider myself a loyal customer. I feel comfortable ordering refurbished parts here, since I have never had a problem with them, and they look and act as if they are new."

"I have made several purchased from SurplusComputers in the past. I have had good luck. I purchased a scanner, some scsi disks a computer monitor. This purchase was of a Dell refurbished monitor. I had ordered an SGI monitor which was our of stock. I took some time from them to notify me that it was not available. I then switched to a Dell monitor which wasn't what I really wanted but it is a nice monitor and it has worked well for me with my dual headed Matrox video card. I would buy from them again but they need to work hard to insure that items listed on the web site are actually available.

Regards,
Clem Taylor
Pennsylvania"

"Great Service! This is about the 5th item I have purchased and every one has been a great deal and prompt shipping."

"Product was found to be as advertised and arrived in less that a week of ordering, very happy with transaction and would buy again from seller. :)"

"With the exception of a very slow warranty replacement this time, due to a mix up between accounting and the returns department, my experience with this company has been great.

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"All of the products I've received have been in good condition and in excellent working order. If I've ever had a problem with a shipment I've received prompt reconciliation of the issue."