"superfast shipment and great price! Consistently good prices and always well packed and fast shipments."
"My experience with surplus computers was good. They sent me the package on time and the item that I received was the one that I ordered (Lots of online merchants, ship you a wrong item, including Amazon).
"
"Hi,
I have ordered products from you off and on for the past couple years. I always look forward to your newsletters with interest.
My last purchase was a DVD player,(Sungale) I never heard of the brand name before, but the player works just fine. I will continue to order from you, as product and money allows.
P.S. My best friend lives in Santa Clara, and I used to live in San Jose. I moved back to the "Frozen Tundra" of Menasha Wisconsin. (30 miles south of Green Bay Packer country)
Go Niners!
Sincerely,
Calvin Krutz
P.S.again, I just finished filling out the rest of this application. NOTE:I changed my e mail address from ****@**** to ****@****. Please send all new mail to the yahoo address and delete me from the new.rr.com address. I no longer use that address, except in times of no other choice.
Thanks, and keep up the good work."
"The last order I placed was missing one item. I sent an email to Surpluscomputer.com making them aware of the missing item. With in a couple of days I ewcieved an email saying the the missing item would be sent as soon as possible. Five days later I recieved the missing item. I was very pleased with their responce and with no hassel.
Ray"
"Fast professional service! I have been extremely satisfied with the products I received. Definitely a good deal that I highly reccomend to anyone!!"
"I am disappointed that I did not get my free Corel Word Perfect with my order. The process for getting the free software with the order was confusing and as a result I did not receive it. I E-mailed you about the lapse but heard nothing from anyone to try to resolve my concerns. As a result, I will not be ordering anything more from Surplus Computers til the problem is resolved.
Thanks
R Ziemer
****@****
"
"Smooth transaction. Shipping is fast and products are very good. Will do business again!"
"Items were received quickly. One of the flash lights has defective switch. "
"I ordered from Surpluscomputers several times this year. Shipping was reasonable (often was free) and surprisingly prompt. Never ordered any expensive stuff though. Everything I ordered was priced very well - could not resist buying. One time received number of items in the package that was less than what was advertised and one time one of the items was broken which was definitely manufacturer's fault. In both cases, issues were resolved on the base of just singe e-mail to shipping department - promptly received everything I asked for. Therefore I cannot complain. Definitely will buy again"
"The store seems to have a good choice of items, but their service is terrible. Delivery times are unbelievabely slow. I ordered March 03/05 and had it delivered April 12/05 with 20% of the items I ordered missing. This is unacceptable under any circumstances. I am reluctant to shop here again unless their practices change."
"This is my third purchase from this store. They have good prices, always send me an email with order confirmation, and ship fast. Positive experiences overall."
"Very good products and fast shipping. Great company to do business with."
"Horrible place to shop. If anything goes wrong (with them it does, very easily), don't expect them to respond. Even BBB can't get them to respond.
"
"I love ordering from you folks! Very fast shipping and good prices.
Thanks
George Cole"
"Very good prices on the items I was looking for. Very good support on a follow-up question after the item arrived."